This guide shows you how to add/delete users and how to manage billing as a Flow Team/Enterprise admin.
What is the admin portal:
Your admin portal gives you full control over your organization’s account. You can easily manage billing and subscriptions, add or remove users, and configure organizational settings like privacy mode and Single Sign-On (SSO) to ensure secure and streamlined access for your team.
You can access your admin portal at: admin.wisprflow.ai
Adding users:
There are a few ways to add users to your team or enterprise account. New seats are billed on a prorated basis.
Manually: If you're the admin, you can go into your admin portal —> Users to directly add team member as either admin or member.
Automatically: Within admin portal —> Settings —> Organization, turn on “Automatically add new users with a company email to the enterprise plan.” This will ensure new Flow users are automatically added.
Deleting users:
If you're the admin, you can go into your admin portal —> Users to directly delete team member as either admin or member.
When you remove a member or revoke an invite, the seat becomes available for reuse during the current billing period. If it remains unused, it will be automatically removed at the start of the next cycle and will not be charged.
Important limitation: Users cannot change their email addresses through the admin portal or user settings. If a user needs to change their email address, they must cancel their existing subscription and create a new account with the desired email address. Note that this process will result in data loss. Contact support if billing adjustments are needed during this transition.
Billing:
You can manage subscriptions and change plans in admin portal —> Settings —> Billing
Within Manage Subscription, you can update your subscription, add or change payment method, and see your invoice history
You also have the option to upgrade from a monthly plan to an annual plan for additional discounts and savings.
How to upgrade from monthly to annual plan:
Navigate to admin portal —> Settings —> Billing
Toggle to “Annual” and click on “Save with Annual”
