Available on: Mac, Windows, iOS, Android
If Wispr Flow shows "account not found," keeps rejecting your password, or gets stuck on a loading screen after login — this guide walks you through fixing it. Most issues resolve in under 2 minutes.
Note: Wispr Flow supports sign-in through Apple, Google, Microsoft, SSO, or email and password. You cannot switch between login methods once your account is created, and multiple email addresses cannot be linked to a single account. If you need to use a different email, create a new Wispr Flow account.
Try these first — they resolve most login issues:
Is your login method correct? Use the same sign-in option (Apple, Google, Microsoft, or SSO) you used when creating your account. If you're unsure, try each option with your email address.
Is your email address exact? Confirm you're entering the exact email associated with your Wispr Flow account, including any dots or aliases. On Android, enter your email in all lowercase — Android keyboards often auto-capitalize the first letter, which can cause sign-in failures.
Does login work after restarting Flow? Fully quit the app (not just minimize), then reopen it and try signing in again. If login works after restarting, you're done.
Note: On iOS, if you don't see your sign-in method (Microsoft, SSO, or email), tap More Options below the Google and Apple buttons to reveal additional sign-in methods.
Outdated versions can cause login failures. Install the latest update for your platform:
Mac: Click the Wispr Flow menu bar icon → Wispr Flow → Check for updates, or download the latest version from your original download link.
Windows: Open Wispr Flow and install any prompted updates, or download the latest version from your admin's installer link.
iOS: Open the App Store → tap your profile icon → scroll to Wispr Flow → tap Update if available.
Android: Open the Google Play Store → search for Wispr Flow → tap Update if available.
After updating, try signing in again. If login succeeds, you're done.
On desktop, sign-in can be completed through your browser:
Click Sign in via browser on the login screen. This button is visible immediately — you don't need to enter your email first.
Complete sign-in on the Wispr Flow website that opens in your browser. You can sign in with Google, Apple, Microsoft, or SSO from there.
Return to the desktop app — it automatically receives your authentication and logs you in.
Note: Complete the sign-in process within 5 minutes. If you take longer, the session times out — click Sign in via browser again to start a new attempt.
If you're now logged in, you're done.
Restart your Mac, Windows PC, iPhone, or Android device to clear temporary system issues that may affect sign-in. After restart, open Wispr Flow and try logging in again.
If login succeeds, you're done.
If previous steps didn't help, reinstall the app:
Important: Reinstalling does not delete your account or cloud-synced data. You'll sign back in after reinstalling.
Mac
Quit Wispr Flow completely (menu bar icon → Quit Flow).
Move Wispr Flow from Applications to the Trash, then empty the Trash.
Download and install the latest version of Wispr Flow.
Open Wispr Flow and sign in.
If the login screen appears and you can sign in, you're done.
Windows
Open Settings → Apps → Installed apps (or Apps & features).
Find Wispr Flow and uninstall it.
Restart your PC.
Install the latest version of Wispr Flow and sign in.
If the login screen appears and you can sign in, you're done.
iOS
Press and hold the Wispr Flow icon → tap Remove App → Delete App → confirm.
Open the App Store, search for Wispr Flow, and reinstall it.
Open Wispr Flow and sign in.
If the login screen appears and you can sign in, you're done.
Android
Press and hold the Wispr Flow icon → tap Uninstall → confirm.
Open the Google Play Store, search for Wispr Flow, and reinstall it.
Open Wispr Flow and sign in.
If the login screen appears and you can sign in, you're done.
"Account not found" or "No account associated with this email"
You're using a different login method or email than when you created your account. On desktop, click Sign in via browser and try signing in with Apple, Google, Microsoft, or SSO. Check for a different work or personal email you may have used.
"Email is already registered with a different provider"
Your email is already associated with a social login provider (Google, Apple, etc.). Sign in using the provider your account was originally created with. On desktop, use the Sign in via browser button to access all sign-in options. If you're unsure which provider you used, try each sign-in option with that email address.
"Wrong password" or repeated password errors
Your account likely uses a social login provider that manages your password. If you originally signed up with Apple, Google, Microsoft, or SSO, use that sign-in option instead. On desktop, click Sign in via browser to access all sign-in options.
Signed out unexpectedly
Wispr Flow couldn't refresh your login session. Sign in again using your usual login method. If this happens repeatedly, check your internet connection and ensure your device's clock is set to the correct time.
Password requirements not met
Passwords must be between 6 and 72 characters, and cannot be the same as your name.
Email verification not received or link not working
Check your spam or junk folder. If you didn't receive it or the link expired, return to the sign-in screen and request a new verification email. Make sure you have the latest version of Wispr Flow installed.
"No web browser found. Try another way." on Android
No web browser is available on the device. This is common on Samsung devices where the default browser has been disabled. Open Settings → Apps, find Samsung Internet or Chrome, and tap Enable. Then return to Wispr Flow and try signing in again.
Stuck on loading screen or spinner after login
A loading spinner with the Flow logo appears briefly while your session is being established — this is expected. If the spinner persists for more than a few seconds:
Check your internet connection or switch networks (e.g., Wi-Fi to cellular)
Temporarily disable VPNs or strict firewalls
Close and relaunch the app after a few seconds
Browser doesn't open when signing in on desktop
If your browser doesn't open automatically after clicking Sign in via browser, try opening your default browser manually first, then click the button again. If the issue persists, check that a default browser is set in your system settings, restart Wispr Flow, and try again.
"SSO Sign In Required"
Your email domain is associated with an organization that requires SSO to sign in. On desktop, click Sign in via browser and use the SSO sign-in option with your organization email. On mobile, use the SSO sign-in option directly on the login screen. If the issue persists, contact your administrator.
"Your organization manages accounts through directory sync"
This error appears when creating a new account on a SCIM-managed domain. If you already have an account, you can sign in normally. Your IT admin provisions accounts through directory sync — you may receive a welcome or invitation email automatically when your account is set up.
SSO users cannot log in
Confirm with your IT team that SSO is fully configured and your account is assigned to the Wispr Flow SSO app. Use your organization email with the SSO option — not a personal email or different login method. On desktop, click Sign in via browser and select the SSO option. On Android, tap Continue with SSO, enter your organization email, and complete authentication.
Specific SSO errors and what they mean:
Organization not found for your email domain: Your company may not have set up SSO with Wispr Flow yet — contact IT.
SSO not configured: SSO setup is incomplete — contact IT.
Membership error: Your IT admin needs to assign you to the Wispr Flow SSO app.
Domain access restricted: Your organization restricts sign-in to enterprise members only — contact IT.
SSO authorization code is invalid or expired: Try signing in again from the Wispr Flow app.
Tip: Press Enter to advance through the SSO login flow instead of clicking the buttons.
Can't access account after trying to change login method or email
Wispr Flow doesn't support switching login methods or linking multiple emails to one account. Sign in with your original login method and email. If you need to use a new email, create a separate Wispr Flow account.
CAPTCHA appears during account creation or password reset
CAPTCHA appears during account creation, password reset, and verification resend — not during standard login. If the CAPTCHA service is unavailable, try a different sign-in method.
Failed to sign in with email alias (+)
Email aliases using the + character (e.g., user+alias@example.com) are not supported for sign-in.
Too many sign-up attempts
Sign-up attempts are limited to 3 per email per hour. Wait and try again later, or use a different sign-in method.
Password reset email not received
Check your spam or junk folder. Make sure you have the latest version of Wispr Flow installed and try requesting the reset again.
Email not verified
Check your inbox for a verification link. If you didn't receive it or the link expired, return to the sign-in screen and request a new verification email.
"Subscription Linked to Another Account" when restoring purchase on iOS
Your Apple ID subscription is already linked to a different Wispr Flow account. Sign in with the account that originally purchased the subscription, or contact support for help.
Bugs fixed in recent updates
The following issues were fixed in recent versions of Wispr Flow:
On desktop, temporary sign-in failures could occur after waking from sleep or during background session refresh — this could briefly affect syncing of preferences, subscription status, or referral info
On iOS, App Store purchases or subscription restores could fail if completed before the app finished signing you in — purchases and restores now wait for sign-in to complete
Pro subscribers could incorrectly see the free-tier paywall after session expiry — the app now re-checks your subscription after signing back in and recovers sessions more frequently
Name, email, and profile picture appearing blank in the side menu and account screen immediately after opening the app
On Android, the app could crash during onboarding (fixed in version 1.4.1)
On Android, the app could crash if your personal dictionary and team dictionary contained words with the same ID (fixed in version 1.4.0)
On Android, the app could crash on the Home Screen when deleting a transcript (fixed in version 1.4.0)
On Android, a crash could occur when navigating between screens (fixed in version 1.4.0)
On Android, some spoken words could be parsed incorrectly during dictation (fixed in version 1.4.0)
On Android, the app could crash during sign-in, sign-out, or other navigation transitions
Subscription status could remain undetected for an entire session, causing the app to behave as if no subscription was active (fixed in version 1.47.1)
The subscription/paywall screen could crash if opened before the app finished loading (fixed in version 1.47.1)
On iOS, the app could crash immediately on launch or during onboarding
On Android, completing sign-in while opening the app via a link could skip the required update prompt
Sign in with Apple or Microsoft not working on Android
Unexpected sign-outs on Android (session stability improved)
Login form briefly flashing when returning from Google, Microsoft, Apple, or SSO sign-in
Re-authentication incorrectly redirecting to the wrong login page on desktop
Update to the latest version of Wispr Flow to resolve these issues.
Reach out to our support team if you've tried the steps above and still can't log in. Include:
Your Wispr Flow account email address
How you're trying to sign in (Apple, Google, Microsoft, or SSO)
Any error messages or screenshots
Most login issues are resolved in one reply.