Login Issues with Wispr Flow

If Flow rejects your password, stalls in the browser or signs you out unexpectedly, start with your original account and sign-in method, then match your symptom below.

Check your account first

1. Choose your original sign-in method: on Mac and Windows, Sign in via browser opens provider selection online; on iOS, Google and Apple appear first and More options reveals Microsoft, SSO and email; on Android all options are listed separately.

2. Enter your exact account email, including dots or an existing alias — different dots or aliases are different addresses.

3. Use the provider Flow names: iOS Welcome back offers only its button, and Android Existing account needs Back to login to pick it.

An unrecognized address can open signup. Submitting an existing address there creates no duplicate: web returns to password entry and Android asks you to sign in. Flow cannot switch an existing account's login method or link multiple emails from the login screen.

Password rejected or reset email missing

For Incorrect email or password, check both fields, then reset:

1. Select Forgot password for an email/password account and request a reset email.

2. Follow its link and set a new password: the page asks for New Password and Confirm Password, and shows Passwords do not match or Password must be at least 8 characters. if needed.

3. Return to Flow and sign in.

Google, Apple, Microsoft or SSO asks you to confirm your email

After you choose your provider, a Check your email page appears and a 6-digit code is emailed to your account address.

1. Enter the 6-digit code from the email on the page.

2. Request a new code if it doesn't arrive — resend becomes available after 30 seconds, and occasionally later if your provider limits sending.

3. Continue from the Email verified page, which returns you automatically to the desktop app, mobile app or website where you started, signed in to your existing account and team.

You have up to five code attempts, and the page stays valid for 5 minutes after you choose your provider. If the code can't be sent, or the page reports that it expired, was already used or was replaced by a newer attempt, start sign-in again from the app or page you began in.

Captcha blocks sign-in, reset or resend

Signup, reset and resend may require a captcha. Complete it, or use another supported sign-in method; redo rejected challenges and retry temporary unavailability later. For continuing failures, see captcha troubleshooting.

• iOS: Create account, Send reset email and Resend verification email stay disabled until the challenge completes, switching actions requires a fresh one, and cancelling leaves no message and the button disabled. If Verification service unavailable. Please try again later. replaces the email form, select Go Back — its only button — and use your account's method or retry email later.

• Web: buttons stay enabled; signup shows Please complete the captcha. and reset or resend shows We couldn’t verify you’re human. Please try again. Resend is disabled while sending and during its 30-second cooldown.

Browser sign-in stalls

1. Keep Flow open while you complete sign-in in the browser.

2. Select Open Wispr Flow on the success page; the app does not open automatically.

If nothing opens, the page offers download help; an invalid link requires restarting sign-in. If browser sign-in succeeded but Flow never returns, follow Flow doesn't start after clicking Open Wispr Flow.

Connection, retry limits and unexpected sign-outs

• iOS Connection problem: check Wi-Fi or cellular access, try another permitted network, and check whether a VPN or firewall blocks the connection.

• iOS Couldn't sign you in / Something went wrong: dismiss, wait and retry; Google, Apple, Microsoft and SSO failures show a generic Error alert without the cause. Contact support for repeated failures.

• Desktop Failed to sign in: wait and retry; if it persists, check the status page or use Contact us.

• Too many attempts: stop retrying and wait — up to a minute for sign-in, 30 minutes for reset or resend, and an hour for repeated signup with one address. Rejected retries do not extend the wait. Android also limits email checks, sign-ins and resets; its reset message says “a few minutes,” but the wait can be longer.

• Signed out unexpectedly: sign in again with your usual method. Desktop shows You have been signed out and Android Your session has expired. Please sign in again. You stay signed in across app restarts and updates — including after force-quitting and reopening Flow on iOS — and being offline or on a slow connection when Flow starts does not sign you out, so a sign-out means your saved credentials are no longer valid.

Organization-managed access

For SSO Sign In Required, choose SSO and enter your work email; its domain selects your organization. Email/password may redirect automatically, and your identity provider's Flow tile also works. On iOS, Continue requires a valid work email. Enforcement requires active organization billing and can stop when billing lapses.

If SSO fails or isn't offered, ask IT to confirm the configuration and your assignment to the Wispr Flow SSO app. Missing membership, an unassociated domain or missing or inactive SSO configuration needs administrator help.

Organization sign-in problems open a page explaining what went wrong — for example that your membership could not be confirmed, that SSO is not configured for your organization, or that your account is not with that organization. If your domain isn't allowed or invited, signing in with SSO, Google, Apple or Microsoft shows the page saying you were not invited to that organization; ask your administrator to invite your exact address or add your domain. If an invitation reports a failure after login, sign in normally and ask the admin to resend it to the invited address. Pages opened from a browser include Back to login so you can try another account or method.

Account Managed by Your Organization, or web messaging that your organization manages Flow accounts, means directory-managed access: existing users sign in, and new users request access from IT and then use SSO. On Mac and Windows, if membership is required, select Request to join; Flow stays blocked until you're added, and you can select Refresh after the confirmation email. Contact your admin for a declined request.

Your network isn't allowed

Network restrictions can sign you out on Mac, Windows and iOS, and also apply when your network address cannot be determined. Signing out does not restore access.

1. Connect to an administrator-approved network.

2. Select Retry where offered, then complete sign-in again — desktop Retry opens browser sign-in, and enterprise web returns to login.

3. Contact your administrator if you're still blocked.

If login still fails

1. Update Flow through its desktop update menu or the App Store/Google Play.

2. Quit Flow fully, reopen it and retry sign-in.

3. Restart your device if sign-in still fails, then retry.

For a desktop subscription sync error, retry or sign in as prompted; if retry fails, sign out and back in.

Still stuck?

Contact support if recovery leaves you signed out, or if browser sign-in cannot reopen Flow. Include your account email, platform, device, sign-in method, the exact error and what you tried. If a login loop involves an old and a new company email domain, include both addresses.