How to Fix Accidentally Using Your Password as Your Name
Last updated: October 18, 2026
Available on: iOS, Android, Mac, Windows
If your password appears in emails from Wispr Flow, in your referral link, or as your display name, you typed it into the name field at signup. Reset the password, correct your name, and replace any affected referral link.
Note: This is a data entry issue, not a security vulnerability. Your password remains securely stored and your account is protected.
Step 1: Reset your password
For email/password accounts, create a new password right away. If you signed up with Google, Apple, Microsoft, or SSO, your provider manages your password — you never entered a Wispr Flow password, so skip to Step 2.
Warning: After resetting, expect to sign in again on other devices. A reset can succeed even if some sessions remain signed in. If you reused the password elsewhere, change it on those sites too.
Warning: Signing out deletes locally stored transcripts on that device, and on Android their audio files too. Choose Sign out, not Delete account, which irreversibly deletes your account, or desktop's separate Delete all transcripts action, which warns “This will delete your entire transcription history.”
Desktop sign-out also removes local dictionary entries, notes and images, Notetaker chats/messages, other local history, notifications, import data and saved import credentials. It resets local statistics, voice profile, team statistics, insights, calendar sync information and per-device Notetaker preferences. Cloud-synced items return after sign-in where sync applies.
Skip sign-out steps if you're already signed out. On iOS and Android, Continue requires a valid email address.
iOS
Signing out stops any recording. The confirmation asks “Sign out and delete transcripts?” and states “Signing out will remove all transcripts stored on this device.” Delete account sits directly below Sign out.
Open Account in Wispr Flow.
Tap Sign out at the bottom, then confirm Sign out.
Choose More options → Continue with email.
Enter your email address and tap Continue.
Tap “Forgot password?” on the password screen.
Complete the captcha on “Reset your password” to enable “Send reset email”.
Tap “Send reset email”.
A successful request confirms the email was sent and returns you to password sign-in. If captcha validation fails, retry it. If “Captcha service unavailable” replaces the email form, this reset route is unavailable; select Go back.
The reset email field is read-only; go back a step to change it. “Forgot password?” appears only for existing email/password accounts. Provider accounts show “You last logged in with …” and the matching provider button; unknown emails open account creation.
Android
The confirmation asks “Sign out and delete transcripts?” and states “Signing out will remove all transcripts stored in this device.” Choose Cancel if you do not want to delete them.
Open Account from the dashboard drawer.
Tap Sign out at the bottom, then confirm “Sign Out”.
Choose the email sign-in option.
Enter your email address and tap Continue.
Tap “Forgot password?” on the password screen.
Tap “Send reset link” on “Reset password”.
The reset screen uses the email you entered, with no captcha. Go back to email entry to change it. Success shows “We sent a password reset link to:” with your email; “Back to sign in” returns to sign-in.
Only existing verified email/password accounts reach “Forgot password?”. Unverified or unknown emails open signup. Provider accounts show “Existing account”; choose “Back to login” and sign in with the named provider. The reset link is unavailable during a sign-in attempt, which can instead request a six-digit emailed code.
Sign-out takes effect immediately, even offline, and survives an app restart. Back cannot cancel sign-out once it starts. Sign-out still completes if transcript or audio deletion fails, so some files may remain on the device.
Mac and Windows
If signed in, open Settings → Account → Sign out. The confirmation warns “This will delete your recent transcript history.” Choose Sign out to continue or Back to account to cancel.
Open the Wispr Flow app and click “Sign in via browser”.
Click “Forgot password?” on the browser login page.
Finish the reset
Check your inbox, including spam, for the reset email.
Open the emailed link to “Reset Your Password”.
Enter the same new password, at least eight characters long, in New Password and Confirm Password.
Click Reset Password.
Sign back in with the new password to confirm the reset worked.
Success shows “Password reset successfully.” If the page shows “Password must be at least 8 characters.” or “Passwords do not match”, correct the fields before submitting again.
On desktop, click Open Wispr Flow after browser sign-in; the browser does not open the app automatically. If more than five minutes have passed and the app remains signed out, click Sign in via browser again.
If the reset email or link doesn't work
A sent confirmation does not guarantee delivery or confirm that an account exists. If no email arrives, request another link.
Reset links expire and work once. If the page says the link expired, was already used or is invalid, enter your email in Send a new link. The response is “If an account exists for <email>, we've sent a new reset link.” Open that email to continue.
If you see “Too many requests. Please wait a few minutes and try again.”, wait before requesting another link.
Step 2: Update your display name
Your name is saved to your account as your display name; emails and other surfaces update once your account details refresh.
On desktop and iOS, your first name also appears on the referral gift card as “Gifted by <first name>”.
Warning: Check both name fields before saving. On Mac and Windows, leaving either empty shows “First name and last name can't be empty” and restores both saved names, discarding your edits.
Open Account on iOS or Android, or Settings → Account on Mac or Windows.
Tap the profile card on iOS or Android to open Edit Profile.
Replace the existing name-field contents with your name; don't append to them.
Select Save.
Mobile editors open with the first-name field focused.
iOS: Last Name is optional and email is read-only. Blank or password-like names are accepted; leading and trailing spaces are kept. Save is always tappable and closes the dialog even on failure, without an error. Check the Account name after details refresh; a failed save leaves it unchanged.
Android: Last name is optional. A blank or whitespace-only first name disables Save without an error; password-like names are not blocked. Both names have surrounding spaces removed. Failure shows “Failed to update profile. Please try again.” Retry and check that Account shows the corrected name.
Mac and Windows: Email is read-only. Save is disabled without changes, while saving or for password-like entries. “Profile updated successfully!” confirms a save. If “Error updating profile. Please check your connection.” appears, check your connection and retry. The editor can also retain your typed name without either message; that is not confirmation of a saved change.
If desktop rejects your name
“This looks like a password, not a name” appears while typing. Digits, certain symbols, more than 30 characters, a name of six or more characters mixing lowercase, uppercase and digits, or the standalone words pass, pwd, 123, qwerty, admin, login, welcome and abc123 trigger the check.
Hyphens, periods, apostrophes and spaces do not trigger it themselves, but other rules still apply. Only non-empty fields are checked, with one error at a time: first name before last name.
Step 3: Regenerate an affected referral code
Complete Step 2 before opening referrals: if no code exists, opening referrals creates one from your saved first name. Changing your name does not update an existing code; regeneration uses your currently saved first name.
Note: Regeneration is available on Mac and Windows only. On iOS, “Refresh referral link” only refreshes the existing code; use the desktop app or contact support to replace it. Android has no Refer a friend feature.
Warning: Regenerating is permanent — “Generate a new invite link. Your current link will stop working and can't be restored.”
Open the desktop app.
Choose Refer a friend from the sidebar or account/avatar dropdown, not Settings.
Check the invite link on the Refer tab.
Click the refresh button next to “Your invite link” if affected; otherwise, skip regeneration.
Copy the replacement using Copy or the link box, then share it with anyone you already invited.
Students enrolled in the student referral challenge use the account/avatar dropdown when Refer a friend is hidden from the sidebar.
“Referral code updated” confirms the new link has replaced the old one, which stops working immediately. Past referrals and earned credits carry over. If “Failed to regenerate referral code” appears, the refresh button becomes available again; retry and check for the success message.
Codes strip digits, special characters and spaces from your name, so a code such as JOHN1 may not resemble the password. Reset any password entered as your name even if the code looks different.
Still stuck?
Contact support if you cannot reset your password, cannot regenerate the code after retrying, or still see the password after completing these steps. Include your platform, device, and the step you tried.
Email support@wisprflow.ai. On iOS, open Account → Get in touch → Report an issue or Leave feedback, enter your message, then tap Send.