Email preferences and marketing opt-out
Last updated: May 30, 2026
Available on: All platforms (email preferences are managed at the account level)
Getting too many emails from Wispr Flow, or unsure which ones you can turn off? This guide explains the difference between transactional and marketing emails, and how to opt out of marketing in under a minute.
What emails Wispr Flow sends
Transactional emails
Transactional emails are triggered by account activity and cannot be turned off. They come from @wisprflow.ai and include:
Team invitations and welcome messages
Password reset and email verification
Billing notifications (payment failures, grace period warnings, billing changes)
Prorated invoice notices when a subscription is cancelled with an outstanding invoice
Team creation confirmations
Admin notifications when teammates are added (batched)
Trial-ending notifications for team admins
Microphone quiz results after taking the in-app mic quiz
Referral invites and referral success emails
Payment-related emails may also arrive from @stripe.com or @link.com for invoices and payment confirmations.
Marketing emails
The main marketing email is the monthly Flow State summary — your personalized dictation stats, including words dictated, words per minute, longest streak, top app, peak day and time, a calendar heatmap, and a rotating insight. It's sent to users who dictate at least 500 words in a given month.
How to opt out
Individual opt-out
Open any marketing email from Wispr Flow (for example, your monthly Flow State summary).
Scroll to the bottom of the email and click the unsubscribe link.
Confirm the unsubscribe on the page that opens.
You'll stop receiving marketing emails immediately. Transactional emails for account, billing, and security activity will continue.
Domain-wide opt-out (enterprise admins)
There is no self-serve toggle for domain-wide opt-out today. To suppress marketing emails across your entire domain, contact support with your domain name and admin email. Our team coordinates the change with our email provider — allow a few business days for processing.
Note: Opt-out — individual or domain-wide — applies only to marketing emails. Transactional emails for account, billing, and security activity cannot be disabled.
FAQs
Can I turn off all emails from Wispr Flow?
No. You can unsubscribe from marketing emails, but transactional emails are required for account security, billing, and team management. They only arrive when triggered by a specific account event.
Why am I still getting emails after unsubscribing?
The emails are likely transactional (billing alerts, team invitations, or security notifications) rather than marketing. Transactional emails come from @wisprflow.ai and are triggered by account events. If you're still receiving the monthly Flow State summary after unsubscribing, contact support.
How long does domain-wide opt-out take?
Allow a few business days. The change is processed manually through our email provider.
I'm not receiving any emails — what should I check?
A few things to check:
Check your Promotions and Spam folders — emails sometimes land there.
Signup attempts are rate-limited to 3 per hour, which can delay verification emails.
"+aliased" email addresses and all-numeric local parts are rejected at signup.
Deleted accounts are removed from our email provider, so no emails will be sent.
What about Stripe payment emails?
Invoice and payment confirmation emails from @stripe.com or @link.com are managed by Stripe directly and are separate from Wispr Flow's email system. To manage Stripe email preferences, open the Stripe billing portal from Settings → Plans and Billing in the app.
Still need help?
Contact support if:
You want to opt your entire domain out of marketing emails.
You're still receiving marketing emails after clicking unsubscribe.
You're unsure whether an email is transactional or marketing.
Include your account email and a screenshot or forwarded copy of the email in question. Most email preference questions are resolved in one reply.