Email preferences and marketing opt-out

Available on: Mac, iOS, Android (email preferences are managed at the account level)

Getting too many emails or push notifications from Wispr Flow, or unsure which ones you can turn off? Marketing emails, the admin digest, and phone alerts have separate controls.

Stop marketing emails

Marketing emails such as the Flow State summary include an unsubscribe link in the footer.

Click it to stop marketing emails; transactional emails about account, billing, and security continue.

Flow State summarizes your dictation stats for completed months; delivery is not guaranteed every month.

Note: Opt-out, individual or domain-wide, applies only to marketing emails and push notifications. Transactional emails for account, billing, and security cannot be disabled, except the Teammates Added digest.

Stop the Teammates Added digest

This daily transactional digest and its toggle are for team admins only; members do not receive it. It is on by default, and each admin can change only their own setting.

Open the admin portal at admin.wisprflow.ai.
Go to Settings → Personal.
Toggle off New teammate notices in Your information.

Changes save immediately with “Email preferences updated”. You can turn the toggle back on anytime. This email control is in the web portal, not the Mac, iOS, or Android apps.

Turning it off stops only the daily digest. Billing notices and separate teammate-invitation admin emails continue; the latter combine invitations over about 12 minutes and arrive at most once per 24 hours.

What the digest includes

The digest covers the previous complete UTC day, regardless of how teammates joined, and counts only members still on the team when sent. It arrives at 16:00 UTC (10 am CST / 11 am CDT), at most once per admin per day, only when qualifying members joined. Someone joining at 09:00 UTC appears the next day.

It includes the team name and domain, new-member count, names and email addresses, and domain auto-add status. It lists at most 500 members while reporting the full count.

Domain auto-add is reported as off for directory-managed teams—even if previously enabled—or when no auto-add domain is set.

Change phone notifications

Desktop lifecycle notifications appear in-app, including onboarding, referral, team, and achievement notices. Day-3 and day-5 onboarding tips are each sent once.

Push notifications (iOS)

During iOS onboarding you choose Allow notifications or Maybe later. To change it later:

Important: Turning notifications off also disables “Your dictation was interrupted”, “Your dictation reached the time limit”, and “Your dictation is saved / Tap to retry”.

The separate Allow Live Activities control in Flow’s Settings → General opens Live Activities settings. Turning it off can prevent dictation from starting.

Open the Settings app on your device.
Tap Notifications, then find and tap Wispr Flow.
Toggle off Allow Notifications.

Flow’s Push Notifications toggle shows the iOS permission prompt or opens system settings. Switching it off opens iOS Settings, where you must turn off Allow Notifications; otherwise the toggle reverts to the actual iOS permission status.

When enabled, tapping an interrupted or time-limit alert opens Home and copies that transcript; tapping a saved failed-dictation alert opens Home and retries it.

The “Complete setup in Wispr Flow” reminder can arrive quietly before the permission prompt, 10 seconds after leaving during keyboard installation. Returning to Flow cancels it.

The iOS in-app list shows only the reward for a referred friend reaching 2,000 words, with free Pro months applied to your next payment—not other referral, achievement, or announcement notices. Dismissed items do not return; automatic refresh is limited to once per calendar day.

Push notifications (Android)

Marketing push notifications are not sent on Android. Word-limit notifications are transactional heads-up banners for Basic (free) accounts; iPhone dictation counts toward the same weekly mobile limit.

Important: Disabling all Wispr Flow notifications also stops word-limit warnings. To keep other alerts, disable only Word limit alerts (“Weekly word limit and subscription updates”) in Wispr Flow’s system notification settings.

To turn off all Wispr Flow notifications on Android:

Open the Settings app on your device.
Tap Apps, then find and tap Wispr Flow.
Tap Notifications and toggle off All Wispr Flow notifications.

Word-limit banners appear only when pressing the Flow Bubble to start dictation—not in the background or after dictation. An allowed dictation finishes undisturbed.

800 words: the 200-words-remaining warning appears at most once per week.
1,000–1,499 words: the soft-limit notice appears at most once per week: “Flow will slow down until next week.”
1,500+ words: “No words remaining” appears on every held Flow Bubble press and blocks every dictation attempt.

Only one word-limit notification is shown at a time. Upgrading to a paid plan clears it; signing out does not. Swipe it away, or tap it or Get unlimited words to dismiss it and open the Plan page’s upgrade screen.

Weekly limits reset Sundays at 23:45 UTC; posted notifications expire then even if Flow is not running.

Account and billing emails

Transactional emails are required for account security, billing, and team management and are triggered by specific account events; reminders may arrive later.

Team and billing notices

Team emails include invitations, welcome messages, and team-creation confirmations. The 48-hour pending-invitation reminder goes to an invitee who has not signed up, 2–3 days after the invitation—not to the admin.

The following billing notices go only to team/enterprise admins, not individual non-team users: payment failures, trial grace-period warnings, seat-related billing changes about two days before invoice finalization, and a final payment-failure reminder about six days after the subscription became past due, only if it remains past due.

Trial-ending notices list affected teammates’ emails 12–36 hours before trials end, only when the team has no live billing. Billing-change, trial-ending, final payment-failure, and pending-invitation reminder timings are daily windows, not exact-minute sends.

Prorated-invoice notices go to admins when an active subscription is cancelled with outstanding invoices. Cancelling during a trial deletes outstanding draft invoices without sending that notice.

What about Stripe payment emails?

Stripe may also send its own receipts from @stripe.com or @link.com for invoices and card payments. All Wispr Flow billing notifications come from Wispr Flow, not those domains.

Stripe manages those receipts separately. Individual Flow Pro subscribers can open the Stripe portal from desktop Settings → Plans & Billing → Manage subscription.

Team, enterprise, and growth plans use Manage billing, which opens the web admin portal’s billing page; team Stripe portal access is admin-only. Subscriptions bought on iOS are managed on-device, not through this Stripe path.

I'm not receiving any emails — what should I check?

Check your Promotions and Spam folders. For an already-confirmed account, signing up again sends no verification email; sign in or request a password reset instead. If your earlier signup never completed because you did not verify your email, signing up again resends verification.

Password reset and email verification emails may come from a different sender address than other transactional emails.

Data-export request and ready emails are also transactional. The ready email opens the app; it never links directly to the downloadable data.

Still need help?

Still getting emails after unsubscribing? They are likely transactional — billing alerts, team invitations, or security notifications. If you're still receiving the Flow State summary after unsubscribing, contact support.

There is no self-serve domain-wide marketing opt-out. Contact support with your domain name and admin email and we'll review the request.

Contact support if other marketing emails continue after unsubscribing or you're unsure whether an email is transactional or marketing. Include your account email, platform, device, what you tried, and a screenshot or forwarded copy of the email.