Email preferences and marketing opt-out

Last updated: August 30, 2026

Available on: Mac, iOS, Android (email preferences are managed at the account level)

Getting too many emails or push notifications from Wispr Flow, or unsure which ones you can turn off? Here's the difference between transactional and marketing communications, and how to opt out of marketing messages in under a minute.

What Wispr Flow sends

Transactional emails

Transactional emails cover account activity and cannot be turned off. Password reset and email verification emails may come from a different sender address than other transactional emails. They include:

  • Team invitations, welcome messages, and team creation confirmations, plus a 48-hour reminder to invited teammates who haven't signed up

  • Billing notifications: payment failures, grace period warnings, and billing changes (sent about 2 days before invoice finalization), plus a final team payment-failure reminder 6 days after the first if the subscription is still past due

  • Prorated invoice notices when a subscription is cancelled with an outstanding invoice, and trial-ending notifications for team admins

  • A daily Teammates Added digest for enterprise admins

  • Microphone quiz results, sent when you click Email my results at the end of the quiz if it recommends improving your setup. The quiz opens from the desktop home banner "Using Flow around other people?"

  • Referral invites and referral success emails. Already-registered emails cannot be re-invited, and reminders are capped at one per 24 hours.

  • Direct download-link emails (Mac, iOS)

Stripe may also send its own receipt emails from @stripe.com or @link.com for invoices and card payment confirmations. All Wispr Flow billing notifications come from Wispr Flow, not those domains.

Email language

On desktop, go to Settings → General → Email language to receive account emails in either your app's display language or English. The option appears only when your app is set to a non-English language. Changing your app display language always resets your email language to match the new display language, including if you had previously chosen English. Email translation coverage is rolling out language by language, so not all emails are fully translated yet.

Teammates Added digest (enterprise admins)

The daily Teammates Added digest summarizes everyone who joined the team in the previous 24 hours, however they were added (domain auto-add, directory provisioning, or invite link). It lists the team name and domain, the number of new members, their names and email addresses, and whether domain auto-add is enabled, so admins can track seat and billing changes. It is sent once per day at 10 am CST / 11 am CDT, and only when at least one teammate was added.

Marketing emails and lifecycle notifications

The main marketing email is the Flow State summary — your personalized dictation stats: words dictated and month-over-month change, words per minute, longest streak and month-over-month change, a lifetime word odometer (cumulative words before and after the month), session count, desktop vs. mobile usage split, active days, top app, peak day and time, a calendar heatmap, a rotating insight, and a global word percentile. Team members may also see team rank, team size, team word percentile, and team name.

Summaries are sent manually rather than on a schedule, so cadence may not be exactly monthly, and they cover only completed past months. Eligibility requires roughly 500 words dictated in the reporting month. Words-per-minute figures require at least 60 seconds of dictation that month; below that, your lifetime WPM is shown instead, or WPM is omitted.

Lifecycle notifications include onboarding nudges (for example, day 3 and day 5 tips) and referral, team, and achievement notifications. On desktop these appear in-app. On iOS, the in-app notification list surfaces only referral notifications; achievement and announcement types are never shown. iOS local notifications are limited to an onboarding setup reminder and dictation-status alerts (interrupted, time limit, saved/failed). Wispr Flow does not currently send marketing push notifications on Android; the notification permission you grant during onboarding governs local app alerts such as accessibility-recovery and review nudges.

iOS in-app notifications can be dismissed or archived individually so they don't reappear. The in-app notification list refreshes once per day.

How to opt out

Individual opt-out (marketing emails)

Open any marketing email (for example, your Flow State summary), scroll to the bottom, click the unsubscribe link, and follow the steps on the page that opens. Unsubscribing applies to marketing emails only — transactional emails continue.

Teammates Added digest opt-out (enterprise admins)

Contact support to turn off the Teammates Added digest.

Push notifications (iOS)

During iOS onboarding you choose Allow notifications or Maybe later. To change it later:

  1. Open the Settings app on your device.

  2. Tap Notifications, then find and tap Wispr Flow.

  3. Toggle off Allow Notifications.

The in-app Push Notifications toggle in Wispr Flow's Settings shows the iOS permission prompt or opens iOS System Settings, because iOS does not let apps revoke notification permission directly.

Important: Turning off Allow Notifications also disables non-marketing alerts: "Your dictation was interrupted", "Your dictation reached the time limit", and "Your dictation is saved / Tap to retry". An onboarding setup reminder ("Complete setup in Wispr Flow") may arrive quietly before you respond to the permission prompt.

Domain-wide opt-out (enterprise admins)

There is no self-serve domain-wide marketing opt-out. Contact support with your domain name and admin email and we'll review the request.

Note: Opt-out, individual or domain-wide, applies only to marketing emails and push notifications. Transactional emails for account, billing, and security activity cannot be disabled.

FAQs

Can I turn off all emails from Wispr Flow?

No. Transactional emails are required for account security, billing, and team management, and arrive only when triggered by a specific account event.

Why am I still getting emails after unsubscribing?

They are likely transactional — billing alerts, team invitations, or security notifications. If you're still receiving the Flow State summary after unsubscribing, contact support.

I'm not receiving any emails — what should I check?

Check your Promotions and Spam folders. If your email is already registered, signing up again won't send a new verification email — sign in or request a password reset instead.

What about Stripe payment emails?

Invoice and payment confirmation emails from @stripe.com or @link.com are managed by Stripe, separately from Wispr Flow's emails. To manage them, open the Stripe billing portal from Settings → Plans and Billing in the app.

Still need help?

Contact support if:

  • You want to opt your entire domain out of marketing emails.

  • You're still receiving marketing emails after clicking unsubscribe.

  • You're unsure whether an email is transactional or marketing.

Include your account email and a screenshot or forwarded copy of the email in question. Most email preference questions are resolved in one reply.