Email preferences and marketing opt-out

Last updated: June 30, 2026

Available on: Mac, Windows, iOS, Android (email preferences are managed at the account level)

Getting too many emails or push notifications from Wispr Flow, or unsure which ones you can turn off? This guide explains the difference between transactional and marketing communications, and how to opt out of marketing messages in under a minute.

What Wispr Flow sends

Transactional emails

Transactional emails are triggered by account activity and cannot be turned off. They come from a wisprflow.ai address and include:

  • Team invitations and welcome messages

  • Billing notifications (payment failures, grace period warnings, billing changes)

  • Prorated invoice notices when a subscription is cancelled with an outstanding invoice

  • Team creation confirmations

  • Admin notifications when teammates are added

  • Trial-ending notifications for team admins

  • Microphone quiz results after taking the in-app mic quiz

  • Referral invites and referral success emails

Password reset and email verification messages may come from a different sender than other transactional emails.

Stripe may also send its own automatic receipt emails from @stripe.com or @link.com for invoices and card payment confirmations. All Wispr Flow billing notifications (payment failures, billing changes, grace period warnings, prorated invoices, and trial-ending notices) are sent by Wispr Flow, not from those domains.

Marketing emails and push notifications

The main marketing email is the Flow State summary — your personalized dictation stats, including words dictated, words per minute, longest streak, top app, peak day and time, a calendar heatmap, and a rotating insight. It also includes a global word percentile, and for team members it can include team rank and team size.

The Flow State summary is sent manually rather than on a strict schedule, so the cadence may not be exactly monthly for every eligible user. Eligibility requires a minimum word count in the reporting month.

Wispr Flow also sends lifecycle messages — tips, onboarding nudges, and product updates — via email and, on iOS and Android, push notifications. On Android 13 and above, push notifications are gated by the notification permission you grant during onboarding; if you declined that permission, you won't receive push notifications. On Android 12 and below, notification permission is auto-granted by the OS and the onboarding opt-in has no effect, so users on older Android versions will receive push notifications until they turn them off in system settings.

How to opt out

Individual opt-out (marketing emails)

To stop receiving marketing emails:

  1. Open any marketing email from Wispr Flow (for example, your Flow State summary).

  2. Scroll to the bottom of the email and click the unsubscribe link.

  3. Follow the steps on the page that opens. Processing may take a short time.

You'll stop receiving marketing emails. Transactional emails for account, billing, and security activity will continue.

Push notifications (iOS)

During iOS onboarding, you'll see Allow notifications and Maybe later options. You can change your choice at any time:

  1. Open the Settings app on your device.

  2. Tap Notifications, then find and tap Wispr Flow.

  3. Toggle off Allow Notifications.

You can also use the in-app notifications toggle under the Wispr Flow app's Settings, which mirrors and links out to iOS System Settings.

Push notifications (Android)

  1. Open the Settings app on your device.

  2. Go to Apps → Wispr Flow → Notifications.

  3. Turn off notifications.

Note: On Android 12 and below, notification permission is auto-granted, so the in-app onboarding opt-in has no effect. The system-level toggle above is the only way to turn notifications off on older Android versions.

Domain-wide opt-out (enterprise admins)

There is no self-serve toggle for domain-wide opt-out today — it's a manual process. To suppress marketing emails across your entire domain, contact support with your domain name and admin email. Allow a few business days for processing. This suppresses future marketing sends scoped to your domain.

Note: Opt-out — individual or domain-wide — applies only to marketing emails and push notifications. Transactional emails for account, billing, and security activity cannot be disabled.

FAQs

Can I turn off all emails from Wispr Flow?

No. You can unsubscribe from marketing emails, but transactional emails are required for account security, billing, and team management. They only arrive when triggered by a specific account event.

Why am I still getting emails after unsubscribing?

The emails are likely transactional (billing alerts, team invitations, or security notifications) rather than marketing. Transactional emails come from a wisprflow.ai address and are triggered by account events. If you're still receiving the Flow State summary after unsubscribing, contact support.

I didn't grant notification permission on Android — will I still get push notifications?

On Android 13 and above, push notifications are only delivered if you granted notification permission during onboarding. If you declined, you won't receive any push notifications — you can grant permission later in Settings → Apps → Wispr Flow → Notifications. On Android 12 and below, notification permission is auto-granted, so the onboarding opt-in does not apply; to stop notifications, turn them off in system settings.

How long does domain-wide opt-out take?

Allow a few business days. The change is processed manually by our support team.

I'm not receiving any emails — what should I check?

A few things to check:

  • Check your Promotions and Spam folders — emails sometimes land there.

  • If you've recently tried signing up several times in a row, verification emails may be delayed.

  • If your account was deleted, no emails will be sent.

What about Stripe payment emails?

Invoice and payment confirmation emails from @stripe.com or @link.com are managed by Stripe directly and are separate from Wispr Flow's email system. To manage Stripe email preferences, open the Stripe billing portal from Settings → Plans and Billing in the app.

Still need help?

Contact support if:

  • You want to opt your entire domain out of marketing emails.

  • You're still receiving marketing emails after clicking unsubscribe.

  • You're unsure whether an email is transactional or marketing.

Include your account email and a screenshot or forwarded copy of the email in question. Most email preference questions are resolved in one reply.