Restore purchases on Wispr Flow for iOS

iOS — Free or trial users

1. Open Wispr Flow on your iPhone.

2. Open the paywall: tap the Menu (hamburger) icon, then the upgrade button, whose label varies. If it isn't there, go to Account → Manage plan and tap Explore Plan. The upgrade button appears only for Basic or trialing accounts.

3. Tap "Restore Purchases" at the bottom of the paywall.

4. Match the alert you get to its section in "Understanding the alerts" below.

iOS — Paid users

Signing out and back in re-establishes the account link that reconciles your Apple purchase with your Wispr Flow account.

1. Sign out of Wispr Flow and confirm the prompt. You are not sent back through onboarding.

2. Sign back in. Wispr Flow re-detects your subscription. If your access is restored, you're done.

3. Contact support if your subscription still isn't recognized.

Android — Free or trial users

1. Open Wispr Flow on your Android device.

2. Navigate to Account → Manage plan.

3. Tap "Restore Purchases."

4. Wait a few seconds — Wispr Flow checks your Google Play purchase history and activates Pro immediately if a valid subscription is found.

Android — Paid users

Signing out and back in re-establishes the account link that reconciles your Google Play purchase with your Wispr Flow account.

1. Sign out of Wispr Flow and confirm the prompt.

2. Sign back in. Wispr Flow re-detects your subscription. If your access is restored, you're done.

3. Contact support if your subscription still isn't recognized.

"Entitlement Found" (success)

Your subscription was found and reactivated. The body reads "Entitlement: [your plan name]." — for example, "Entitlement: Pro." Tap OK to close the paywall.

"No Active Subscription Found"

The alert reads: "We couldn't find an active subscription to restore for this Apple ID. If you purchased with a different Apple ID or the subscription has expired, please try that account or contact support@wispr.ai."

You're signed into a different Apple ID than the one you subscribed with, or your subscription has lapsed or been cancelled.

1. Confirm the correct Apple ID is signed in: open iOS Settings and tap your name at the top.

2. Check iOS Settings → your name → Subscriptions. If Wispr Flow isn't listed as active, your subscription has lapsed.

3. Tap Restore Purchases again with the correct Apple ID active. The success alert means you're done.

4. Contact support with your Apple ID email address if you believe your subscription is active and this alert keeps appearing.

"Purchase Found, Sync Needed"

The alert reads: "We found a purchase on this Apple ID, but couldn't sync your Wispr Flow subscription right now. Please check your connection and try restoring again, or contact support@wispr.ai if it keeps happening."

Apple confirmed a purchase on your Apple ID, but Wispr Flow could not confirm an active subscription on your account. Restoring requires both; an Apple receipt alone doesn't unlock Pro. It usually clears on retry.

1. Tap OK to dismiss.

2. Confirm your internet connection is stable.

3. Tap Restore Purchases again. The success alert means you're done.

4. Sign out and back in if the alert persists, then retry. Contact support if it still fails.

"Subscription Linked to Another Account"

The alert reads: "This Apple ID subscription is already linked to a different Wispr Flow account. Please sign in with the account that originally purchased this subscription, or contact support@wispr.ai for help."

1. Tap OK to dismiss.

2. Go to your Account screen and sign out.

3. Sign in with the Wispr Flow account that owns the subscription.

4. Open the paywall and tap Restore Purchases. The success alert confirms it worked.

5. Contact support with your Apple ID email address if you don't know which account owns it.

"Restore Failed"

The alert reads: "We couldn't restore your purchase. Please try again or contact support@wispr.ai."

1. Tap OK to dismiss.

2. Confirm your network connection works.

3. Tap Restore Purchases again. The success alert means you're done.

4. Contact support if the failure repeats.

Can I transfer my subscription to a different Wispr Flow account?

No. App Store subscriptions stay permanently linked to the Apple ID and Wispr Flow account they were first activated with. Sign in with the original account, or contact support to identify it.

I saw an alert from a previous restore attempt — is it still relevant?

Every alert reflects your most recent restore attempt. If you're unsure, dismiss it, install any available Wispr Flow update, and tap Restore Purchases again.

How do I change or cancel my subscription?

On iOS, go to Account → Manage plan, on the screen titled "Plans." On your current-plan card, tap Cancel if your subscription is active or Resubscribe if it's already cancelled; either opens Apple's Manage Subscriptions sheet.

On Android, go to Account → Manage plan and tap "Manage your Google Play subscription."

For web subscribers, the "Go to the desktop app to manage plan" button is informational only — open the desktop app or wisprflow.ai instead.

I subscribed on iPhone — can I manage or view my plan on another device?

Your plan status — active, set to cancel at the end of the billing period, or managed through the App Store — appears on Account → Manage plan from any device or platform. A "Canceling" status reflects a pending cancellation you set through Apple's Manage Subscriptions.

Restore Purchases must be used on the platform where the purchase was made: App Store purchases restore on iOS, Google Play purchases on Android. Subscription management on other platforms, including Mac, works differently.