Customize notification preferences
Last updated: November 5, 2026
Available on: Mac, Windows. Per-category controls are not available on iOS or Android.
Choose which tips, milestones, and team updates Flow sends you. Preferences are saved on the computer you set them on — repeat them on each computer you use.
Change a notification category
Open Settings → System → Notifications in Flow.
Turn off the categories you don't want. Changes take effect immediately; there is no save step.
Category | Default | What it controls |
Suggestions | On | Setup and usage tips, the one-time Notetaker auto-start offer, the live-translation tip, and meeting-summary-ready alerts. |
Announcements | On | Feature discovery, smart formatting, Dictionary, Snippets, Styles and Translate prompts. |
Milestones | On | Word counts, streaks, referrals, and dictionary/voice-profile milestones. |
Team updates | On | Membership, signup prompts, upgrades, and team-invite/creation trial or 24-hour billing-grace notices. |
Team updates appears only for enterprise accounts, and a newly added category starts enabled. Each toggle applies to the whole category — referrals can't be muted separately from word-count milestones — and muting stops future notifications in that category without deleting past ones or changing other categories.
When smart formatting tips appear
Smart formatting tips — "Email formatted!", the list tip, and backtrack — appear only after your dictation has been pasted into a text box. A dictation that never pastes, such as a stacked messages preview, auto-polish, or a Paste Last Text replay, shows no formatting tip. If a paste fails, a failed-paste card appears instead and replaces any formatting tip on screen.
Each tip has a limited number of showings, and a failed paste doesn't use one up. When tips compete, the non-English language card comes first.
The "Mute all audio while dictating" tip
This tip appears at most once every 3 days and no more than 3 times in total. It's part of Suggestions, so turning that category off stops it.
The live-translation tip during a meeting
When someone else in a Notetaker meeting speaks a supported non-English language, a tip on the Flow bar offers to translate what others are saying into your preferred language. Choose Not now, or Translate live transcript to open the Notepad on the Transcript tab with the translation language picker ready.
It appears at most once per meeting, only when the Notepad isn't already open, and not again for a language you've already seen it for. It's part of Suggestions, so turning that category off stops it.
On mobile, see Manage Flow notifications on iOS or use Android's system notification settings; these controls differ from the desktop categories.
Notifications you can't mute
These notifications sit outside the categories and ignore category settings:
Access: Permission alerts, microphone hardware errors, and helper app failures.
Billing: Trial-ending alerts for solo users on a personal trial, team and teammate trial-ending alerts, the post-trial grace notice, and loss-of-team-access alerts when a team's billing has been canceled, is unpaid, or has expired.
Dictation: Text recovery, unformatted transcripts, transcription errors, microphone/no-audio errors, connection and service alerts, blocked shortcuts, and transcript-processing feedback.
Notetaker: Recording failures, unavailable live transcripts, lost connections, pre-stop and silence warnings, auto-ended recordings with Undo, “Started by mistake,” recording check-ins, auto-hide confirmations with Undo, setup warnings, and the one-time Storage almost full alert during a recording.
Why a notification may not appear
During onboarding, only onboarding prompts, helper app failures, microphone and accessibility permission alerts, and microphone hardware issues can appear, regardless of category preferences.
Flow shows one card at a time. Errors and alerts can replace another card; other cards wait until the active card finishes unless it allows replacement. Previous dismissals, appearance limits and related prompts can also prevent a notification.
Still stuck?
Contact support with your platform, the notification text, the category setting you chose, and what you tried if:
A notification covered by a category you've turned off still arrives.
You receive trial-ending alerts on a team with active, unchanged paid billing. Shortly after checkout, Flow can briefly treat a paid subscription as still in its grace period, and category settings cannot resolve erroneous trial alerts.