Contact support, share feedback or report a transcript

Available on: Mac, Windows, iOS and Android.

For app errors, billing, account or data help, choose Report an issue and you'll get an email reply. Share feedback sends ideas and feature requests to the product team, and transcript reports flag recognition or formatting problems; neither gets a reply.

Contact support or send feedback

Platform	Open the form
Mac and Windows	Flow sidebar → Help → Get in touch → Talk to support.
iPhone	Menu → Talk to Support, or Account → Get in touch.
Android	Home-screen drawer → Report an issue or Share feedback.

Mac also offers Help → Talk to support, and the Mac menu-bar and Windows system-tray menus offer Talk to support and Share feedback (Help Center opens documentation instead). In the Flow window, Cmd+/ (Mac) or Ctrl+/ (Windows) opens Report an issue unless your cursor is in an editable field.

Choose Report an issue or Share feedback.
Select a request type for issues: Issue, Billing, or Account & Data Management (called Account management on mobile). Feedback has no request type.
Describe what happened and what you expected; text is required. Keep it under 10,000 characters — the form shows no counter and won't stop you at that limit.
Attach one image if you like: desktop and Android accept PNG, JPEG/JPG, BMP or WebP up to 10 MB, and the X removes it. iPhone forms are text-only.
Select Send message (desktop) or Send (mobile); on desktop, Cmd+Enter or Ctrl+Enter also sends. Mobile Send stays disabled until you enter text, plus a request type for issues.

Signed-in messages use your account email and include diagnostics automatically: on desktop, logs, preferences when small enough, system details and your form selections; on iPhone, logs, available keyboard diagnostics, app and device details, and time zone.

Report an incorrect transcript

Warning: Only report transcripts you are comfortable sharing with Wispr. Depending on what is still saved, a report can include raw and formatted text, pasted results, retained audio, language selection, app and device details, and logs.

Find the dictation in History or the home-screen transcript list on the device where you recorded it. Explain what you said, what Flow produced and what was wrong — desktop and Android require this text, iPhone comments are optional — then send the report. iPhone can send without stored audio and notes that it's missing.

iPhone

Long-press the History entry and select Report, or use Report in the playback or detail menu.

Android

Select Report on the transcript card, including on failed cards. Transcript reports have no request-type category.

Mac and Windows: Notetaker notes and lines

Cloud Sync must be on. Both report types open the same dialog: Report This Note for a whole note, or Report This Line From Your Note, which shows the quoted line under the title.

Open the report option for the note, or select the flag beside a non-empty transcript line when you're not editing.
Choose an issue type from the dropdown. Note reports list meeting issues such as summary quality or speaker labeling; line reports list transcription issues such as a name or word transcribed incorrectly, or the wrong language.
Describe the problem in the What went wrong? box.
Select Send feedback, or Cancel to close without reporting.

A line you deleted shows a Deleted chip and offers no flag, so it can't be reported. Hover the chip and select Undo to restore the line, then report it.

Wispr reviews the meeting data to diagnose the issue, and only uses it to improve recognition quality if you opted in. Editing a transcript line afterwards does not replace the original wording sent with the report.

Confirm delivery or retry

Desktop: "Feedback sent!" confirms a message, and Notetaker reports show Report sent! in the dialog. On failure the dialog stays open with the error shown inline, and Flow tries to copy your text — not your image — to the clipboard; check the clipboard before pasting, reattach the image and resend. An unsupported image can stop submission without showing an error.
iPhone: A successful send shows a confirmation and closes the Talk to Support or transcript form. Failures display an error.
Android: Sending continues if you leave the screen or background Flow; controls lock, but Back still works. Success clears the draft and closes the form; failure keeps your text. The result appears anywhere in the app when you return, unless the send succeeded more than five minutes earlier.

Wait through "Preparing your image…" or a still-sending notice; a pending form reopens locked. Separate issue and feedback submissions, and reports on different transcripts, can send at the same time.

Android won't add an invalid image. If an attachment becomes unreadable or exceeds 10 MB before sending, Flow removes it, nothing is sent, and your text remains — select Send again with a supported image or none, as there's no automatic retry. A feedback message can still arrive without an image that couldn't be read. On iPhone and Android, if the transcript itself cannot upload, the report wasn't sent; try again. Follow up in the support email thread — the forms don't track ticket status.

Get help before sign-in or after a crash

Open Help on the desktop login or account-creation screen.
Enter your name, email and message; all three are required on the login form.
Attach one image if useful: up to 3 MB, in PNG, JPEG, BMP, TIFF, WebP, HEIC or HEIF. Other types are rejected before sending.
Select Send message.

If you see "Flow hit a snag," choose Restart Flow or Contact support, which opens an email with the subject "Flow Desktop Error." The Contact us action on startup, storage and sign-in warnings opens the in-app form instead.

Still need help?

If a form is unavailable, email support@wisprflow.ai with:

Your platform, the exact error, steps to reproduce, expected versus actual behavior, and what you already tried.
For transcription problems: the incorrect wording and your microphone setup.
For "Flow is having trouble loading": any security software you run and where you installed Flow from on Windows.