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Service status alerts: incident banners and slow-dictation notifications

Available on: Mac, Windows, iOS

If dictation feels slow or stops working, service status alerts identify known problems on Flow's side. Use the alert to understand the disruption and open the status page.


How it works in Flow

  • Mac and Windows: The banner appears only on the Hub home page.

  • iOS: The banner appears at the top of the Home/History transcript list, above stats and transcriptions, and scrolls with the content.

Banners and desktop notifications appear only for incidents affecting your region; everyone in an affected region sees the same incident. Currently, active incidents cover all regions.

Status

Meaning

Degraded performance

An orange banner means dictation may be slower than usual.

Outage

A red banner means dictation may be unavailable or unreliable.

An incident can escalate from orange to red, but a red banner stays red until resolution; it doesn't return to orange.

Banner wording and start time

Orange, Mac and Windows: "Dictation is a bit slower than usual. We're on it."

Orange, iOS: "We're seeing slower than normal dictation speeds."

Red, all supported platforms: "Service disruption: dictation may not work reliably right now."

On iOS, a "Started …" line shows how long ago the incident began; desktop banners omit this line. The original start time stays unchanged if the incident escalates or triggers another alert.

Note: Banners are informational: the reported issue is on Flow's side, so no action is required from you. They offer no retry or close button.


Open service status

Open the Wispr Flow status page with the current incident and live updates.

  1. Open status: Mac/Windows—click View status in the banner or notification; iOS—tap anywhere on the banner, including the chevron.

The iOS banner has no View status label. The Flow Keyboard also has an incident alert menu button in its transcription controls row for opening the status page.

Note: Flow opens only status links that pass its HTTPS safety check. If a link fails the check, Mac and Windows hide it in the banner, and the notification action doesn't open anything; iOS opens the standard status page instead. If the desktop link is missing or doesn't open, use the direct status-page link above.


Slow-dictation notifications on Mac and Windows

Flow may notify you after a dictation only if it measures a dictation delay longer than 3 seconds and already knows of an incident. Without a delay measurement, no notification is sent.

Incident notifications appear at most once per hour and can recur throughout an incident without a total limit. Notification-category preferences don't silence them.

Notification messages

Degraded performance: "Wispr Flow is experiencing degraded performance" with "We're on it!"

Outage: "Wispr Flow service disruption" with "We're actively working to fix this."


How alerts update

  • iOS: Flow checks when you open or return to the app, when Home appears, and after each completed dictation. Checks are at least 30 seconds apart, so the banner can lag these events by up to 30 seconds.

  • Mac and Windows: Status updates automatically while Flow is running. After dictation, Flow checks for fresh status only if the dictation delay exceeds 5 seconds and no incident is already known. It checks instead of sending a notification, so an alert may appear only after that refresh.

  • Failed checks: If the app can't complete an incident check, it keeps its previous banner state. Status-check errors don't block the sign-in screen.

  • Resolution: The banner disappears automatically after the incident is resolved and the public status page is successfully updated. If that update fails, the incident stays visible.


FAQs

Why am I not seeing a banner even though Flow feels slow?

Banners appear only when Flow detects an active incident involving dictation delays; other service issues aren't shown here. If iOS doesn't recognize an incident's severity, it shows no banner. If none is detected, check your microphone setup or network connection.

Will I get an email if I'm subscribed to the status page?

No. These automated dictation-delay incidents don't send email or paging alerts to status-page subscribers.

Need a hand?

Reach the Flow team and we’ll help you get unblocked.