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Why isn’t Flow recording my voice?

If Flow isn’t responding, try the below steps to troubleshoot.

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1. Check the volume indicator on the Flow Bar

First, look at the bottom of your screen at the Flow bar. See those white bars? If they’re moving when you speak, Flow is capturing audio. If those bars aren’t moving, let’s check your mic.

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2. Check which microphone is being used by Flow

Sometimes, Flow connects to the wrong microphone. Let’s make sure this is the one you want.

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3. Turn off the mic Auto-detect setting—we recommend Built-in mic instead

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Why was my transcript cut off?

Is Flow not pasting your full transcript or cutting off mid-sentence? Here’s a few checks to get you back on track:

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Troubleshooting Checklist

1. Bluetooth Headphones: They can sometimes be slow to activate, so Flow may not have caught the beginning of your dictation. Enable ‘interaction sounds’ in your settings to hear a cue when Flow is ready to roll.
2. Quick Start, Quick Stop: Did you start a dictation, cancel it quickly, and then immediately begin a new one? Flow may not have been ready yet.
3. Background Noise- Go to your History tab. Can you hear yourself clearly in the audio? If it’s hard to see yourself in the playback, try finding a quieter spot for your next dictation or leaning in closer your mic.
4. Retry Transcript: Try clicking “Retry Transcript” in the Home tab. Sometimes, that’s all it takes!

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Where’d my transcript go?

If your transcript didn’t paste, this could be because your cursor isn’t in a textbox on the page. Worry not! Once you’re in the desired textbox, you can right-click the Flow bar and select “Paste last transcript”:

Or, you can use the shortcut:

• Ctrl + Command + V (For MacOS)
• Ctrl + ^ + V (For Windows)