Login Issues with Wispr Flow
Last updated: October 17, 2026
Available on: Mac, Windows, iOS and Android.
If Flow rejects your password, stalls in the browser or signs you out unexpectedly, confirm your account and original sign-in method, then follow the recovery steps for your symptom.
Check your account first
Choose the sign-in method you originally used. Mac and Windows: Sign in via browser opens provider selection on the web. iOS: Google and Apple appear first; More options reveals Microsoft, SSO and email. Android: Google, Apple, Microsoft, SSO and email are listed separately.
Enter your exact account email, including dots or an existing alias — different dots or aliases identify different addresses.
New accounts cannot use a + alias, but existing alias accounts can still sign in. Flow cannot change an account's sign-in method or link multiple emails from the login screen.
An unrecognized address can open signup. Submitting an existing address creates no duplicate: web and iOS return to password entry; Android asks you to sign in instead, and iOS says You already have an account with this email. Sign in to continue.
Find your original provider on mobile
The provider reminder appears after email entry, not at launch.
Select Continue with Email (on iOS, open More options first).
Enter your account email and select Continue.
iOS Welcome back offers only your provider's button; Android Existing account names your address and provider, and Back to login lets you choose that provider.
Password rejected or reset email missing
Recheck your email and password for Incorrect email or password, please try again (iOS), Incorrect email or password. (Android), Invalid credentials or Sign in failed. Please try again. (web).
Warning: Completing a password reset signs your account out everywhere. Sign in again on your other devices.
Select Forgot password for your email/password account.
Request a reset email, completing the captcha on iOS or web; Android needs no captcha.
Open the link in the reset email.
Enter a password of at least 8 characters in New Password and repeat it in Confirm Password.
Select Reset Password.
Return to Flow and sign in with the new password.
If the form shows Password must be at least 8 characters., Passwords do not match, Password is too short. Please choose a longer password. or Password cannot contain your email., correct the indicated field before submitting again.
No email arrived, or the link no longer works
Check spam, junk and Trash, and confirm the address you entered. On iOS, requesting the email returns you to password entry. Android can show Failed to send reset email. Please try again., with no separate account-not-found message; for a wait message, follow the retry limits below.
Reset links are single-use and expire. This link has expired, This link has already been used or This link is invalid or has expired replaces the password form with a new-link request.
Enter your account email in the replacement form.
Select Send a new link.
Open the newest email promptly and complete the reset steps above.
The confirmation is If an account exists for <email>, we've sent a new reset link. A malformed address shows Please enter a valid email address.; other failures show We couldn't send a new link. Please try again.
Email not verified
Unverified accounts go to verification on web, resend verification on iOS, and signup on Android instead of password entry. Android can also show Please verify your email first. Check your inbox for a verification link.
Open the verification link in your email; check spam or Trash if it is missing.
Select Resend verification email for another email, completing any required captcha.
Note: On Android, a verification or sign-in link opened in Flow works only within 30 minutes of the sign-in, sign-up or resend you started in the app. A later tap is refused; start sign-in again in Flow and use the newest email.
Web resend is disabled while sending and for 30 seconds afterward, when it reads Verification email sent; Android disables resend while sending and reports Failed to resend verification email. if it fails. Resend cannot recover an unknown address or an already-verified account — on web, an already-verified account returns to password entry with Your email is already verified. Enter your password to sign in.
Both mobile apps sign you in automatically after verification on the standard signup path: iOS signs you in while the verification screen stays open, and on Android you must keep that screen open until sign-in completes.
Android verification errors
Match the message to its recovery action:
Verification timed out. Please check your email and try again. Check your email and retry.
Unable to reach the server. Please check your connection and try again. Check your connection and retry.
Session expired. Please sign up again. Closing Android mid-signup can require restarting signup; an account already verified returns to password sign-in.
Sign in failed after verification. Verification succeeded but automatic sign-in did not; return to sign-in.
If a provider asks for an email code
If Google, Apple, Microsoft or SSO sign-in opens Check your email, use the 6-digit code sent to the address shown. Keep the page in the same browser and profile; another browser or profile requires starting again.
Enter the latest 6-digit code in Verification code.
Select Verify and sign in. If Email verified remains open, select Continue; app sign-ins can instead show the app-return page.
You have five attempts and five minutes from the start of the verification page, and resending does not extend that deadline. Resend code becomes available after 30 seconds, or later when sending is limited; check spam and always use the most recent code.
If resend disappears or says Can't resend a code, use your latest code or restart from the original app or page. Restart there if the page expires, is already used, is replaced by a newer attempt, or exhausts its attempts. For We couldn't confirm a new code was sent. Use the most recent code you receive., use the latest email; for Sign-in is temporarily unavailable. Please try again., retry later.
Captcha blocks signup, reset or resend
Complete the captcha, redo rejected challenges and retry temporary unavailability later, or use another method your account supports. Google, Apple, Microsoft and SSO buttons need no captcha, but they cannot replace an email-only account's sign-in method.
iOS
Create account, Send reset email and Resend verification email stay disabled until the inline challenge completes, and switching between these actions requires a fresh challenge; plain password sign-in has no inline captcha.
Cancelling, closing or timing out the challenge leaves the button disabled and shows Verification cancelled. Other messages include Verification challenge failed, Network error during verification, Unable to initialize verification, Unable to display verification and Verification failed. Please try again.
If Verification service unavailable. Please try again later. replaces the email form, its only button is Go Back. Select it to reach the provider list, then use your account's method or retry email later; this blocks the email route only.
Web
Signup uses a visible checkbox; forgot-password and resend checks run automatically when selected, and every attempt needs a fresh verification. Buttons are not disabled when captcha is incomplete: signup shows Please complete the captcha., while reset or resend can show We couldn’t verify you’re human. Please try again. Complete a fresh challenge for an expired captcha; retry a failed one.
Browser sign-in stalls
Warning: Keep sign-in URLs private — they can grant access to your account. Android disables sharing in its sign-in browser window.
Mac and Windows
Keep Flow open while you sign in. Within five minutes, a successful browser sign-in completes in Flow and brings the app forward.
After five minutes Flow stops waiting; restart with Sign in via browser. An emailed link can reconnect for 15 minutes, including after restarting Flow, but only to the most recent attempt — starting again replaces the previous one. The success-page link can launch Flow when it is closed; if nothing opens, the page offers download help.
Flow uses your default browser, and a launch failure shows no in-app error. If no browser opens:
Open your default browser manually.
Confirm a default browser is configured.
Select Sign in via browser again and complete sign-in.
If Flow opens your account, stop; if the browser still does not open, contact support. After a manual sign-out, browser login shows the sign-in form rather than signing you in automatically; after Flow requests reauthentication, automatic browser sign-in is allowed.
Android
Any browser-capable app works: Flow prefers your default browser's existing sign-in and can fall back to a separate browser window. Couldn't open the sign-in page. Please try again. means launch failed, including when no browser is available or is disabled.
During Waiting for <provider>, finish in the browser before returning to Flow — only Cancel is available, returning unfinished ends the attempt, and a second provider choice is not queued. Finish within 30 minutes of starting sign-in in Flow; a link tapped later is refused, so start again in the app.
If Flow closed and restores Finish signing in, Try again starts a new Google, Apple or Microsoft attempt rather than resuming the old link, and this prompt is available only for a limited time after closure. If an unfinished attempt shows Sign-in didn't finish. Please try again., retry using the provider buttons.
Couldn't sign in with <provider> covers browser failures such as required SSO, unavailable SSO, cancellation, an expired or used sign-in, or a server problem. Try again restarts Google, Apple or Microsoft; Use another sign-in method or Back returns to provider selection. For SSO, Try again resubmits the retained email, or returns to the SSO email form if none remains.
Android SSO waiting or resume screen
These screens have no Try again.
Select Cancel to return to the SSO email screen.
Select Continue to resubmit your retained email.
Complete sign-in in the browser, then return to Flow.
If it fails again, contact your organization's IT team.
Connection errors, retry limits and sign-outs
iOS Connection problem: check Wi-Fi or cellular access, try another permitted network, check whether a VPN or firewall blocks the connection, then retry.
iOS Couldn't sign you in / Something went wrong: dismiss, wait and retry; provider failures show a generic Error. Contact support for repeated failures.
Android Something went wrong on our end. Please try again later. requires a later retry.
Desktop Failed to sign in: wait and retry; if it persists, check the status page or use Contact us, the notification's only action.
Too many attempts
Stop retrying and wait for the applicable window:
Action | What to do |
Email sign-in | Wait up to a minute before trying again. |
Reset emails or verification resends | After several requests the page asks you to wait before requesting another. |
Signup | Repeated attempts are blocked for a while; wait, then try again. |
Reset and resend limits follow your email address, so changing device, browser or network does not reset them, and rejected retries do not extend the wait. Android limits email checks, sign-ins, signup, resets and resends too; a reset message saying “a few minutes” can mean up to 30 minutes. Service temporarily unavailable. Please try again later. can occur regardless of your attempt count — retry later.
Signed out unexpectedly
Sign in again with your usual method. Desktop shows You have been signed out only for a sign-out you did not initiate; Android returns to login with Your session has expired. Please sign in again.; iOS shows Your session expired. Sign in and try again. once.
You stay signed in across app restarts and updates — including force-quitting and reopening Flow on iOS — and starting offline or on a slow connection does not sign you out, so a sign-out means your saved credentials are no longer valid. On desktop, if your sign-in cannot be restored at startup, the login screen appears without a notification. If the account no longer exists, Flow stops dictation and meeting recording and returns to login.
On Android, if the server temporarily refuses your account's credentials, Flow waits and tries again later instead of retrying continuously, and repeated refusals on their own do not sign you out.
Note: Desktop reauthentication requested by Flow is not a full manual sign-out: it keeps local data and your settings, including Cloud Sync.
Before signing out
Warning: Copy local transcripts you need before signing out. Android removes on-device transcripts and audio; desktop removes recent history, resets local app data, stops meeting recording and discards unsaved summary edits. Sign-out proceeds even if deletion fails, and after confirming Android sign-out you cannot cancel or export.
On Android, signing out takes effect on your device straight away, even without a connection, and the account stays signed out after you reopen Flow.
Manual desktop sign-out also clears local statistics, voice profile, dictionary and insights copies, team statistics, calendar state and reminders, Notetaker consent settings and onboarding reminders. Cloud Sync resets to its default, on; saved HIPAA agreement status and the saved avatar remain.
Desktop users can first request a copy of dictations, meetings, notes and settings through Settings → Data and Privacy → Download your data → Request a copy. Flow emails you when it is ready; cooldown and size limits apply. Android's sign-out dialog offers no export.
Signing out is not deleting your account: the separate desktop Delete account action deletes data, memory and dictionary locally and on Wispr's servers.
If login still fails
Update Flow through its desktop update menu or the App Store/Google Play, then retry sign-in.
Quit Flow fully, reopen it and retry sign-in.
Restart your device if sign-in still fails, then retry.
Stop once Flow opens your account. If desktop says updates are managed by your organization, contact IT.
Warning: Use desktop Settings → System → Data → Reset app only if Flow support advises it. Reset & restart deletes local data; dictionary, statistics and settings stay saved and re-sync on restart. Reinstall only as a last step — it does not delete your account or cloud-synced content, but local-only data can be lost.
Still stuck?
Contact support@wisprflow.ai if recovery leaves you signed out, browser sign-in cannot reopen Flow, or an error repeats after its recovery steps. Include your account email, platform, device, sign-in method, exact error and what you tried. For a login loop involving old and new company email domains, include both addresses.