Customize notification preferences by category

Last updated: August 30, 2026

Available on: Mac. iOS and Android have a single push notifications toggle instead of per-category controls.

If Flow's tips, milestones, or team updates are getting noisy, mute them by category in Settings → System → Notifications. Every category is on by default, and changes take effect immediately.

Important: Critical notifications always appear: permission alerts, microphone hardware errors, helper app failures, billing trial-end alerts for solo users on a personal trial, lose-team-access notifications for members of teams whose billing has lapsed, incident alerts, and dictation text-recovery notifications.

Note: Notification preferences are saved locally, so set them on each device you use.

When to use it

Use notification categories to:

Mute tips and suggestions once you're comfortable with Flow.
Turn off milestone celebrations or referral pings while keeping feature announcements on.
Manage team notifications separately from personal usage alerts.
Turn off the daily Teammates Added digest email as an enterprise admin, without affecting billing emails.

How it works in Flow

Notification categories

Category	Default	What it covers
Suggestions	On	Setup and usage tips.
Announcements	On	New features or capabilities.
Milestones	On	Word counts, streaks, referrals, and trial-extension reminders.
Team updates (enterprise only)	On	Invites, join requests, teammate signup prompts, billing and trial alerts, and plan upgrades.
Team leaderboard updates (enterprise only)	On	Weekly team leaderboard rank notifications.
Critical	Not configurable	See the Important callout above.

What Team updates covers in detail

Team updates also carries billing grace period and team trial alerts, teammate-trial-ending alerts sent to admins, and plan upgrade notifications (for example, "just got upgraded to Flow Business 🎉"), which all members receive.

Key behaviors

Shortcut names: Notifications referencing the Paste Last Text shortcut display your configured shortcut.
Teammate signup prompt: When another user from your email domain signs up, a Team updates notification invites you to create a team together. Eligible Basic plan users joining a team for the first time may unlock a 2-week Pro trial this way. Enterprise and iOS App Store subscribers don't receive it.
Long-session text recovery: A warning fires shortly before a long dictation session ends, and a Recover text notification appears when it ends; clicking it re-pastes the last transcript into the active text field.
Trial-ending notifications: Solo users on a personal trial get a critical trial-end alert as expiration approaches, and a downgrade-to-Basic notification if it lapses. Members of teams with active paid billing get none. Members of teams whose billing has been canceled, is unpaid, or has expired get a lose-team-access notification; their admins get a teammate-trial-ending alert under Team updates.
Auto-mute music tip: If you dictate while other apps play audio and auto-mute music is off, a tip with an "Open Settings" button opens Settings → System, where the auto-mute music toggle lives. It shows a limited number of times, and never once auto-mute music is enabled.
Team invite welcome: Accepting a team invitation shows a welcome notification listing what you now have access to, who invited you (or "Your teammate" if the invite was automatic), and your team name.
Team members joined: When teammates join, a notification shows how many people at your company now use Flow (for example, "42 people at Acme Corp use Flow…").
Team billing grace period toast: When a team you created enters a 24-hour billing grace period, a Team updates toast appears with a "See what's changed" button that opens the Hub. After you view a team billing or trial toast, a Teams features intro modal appears the next time you open the Hub.
Canadian English discovery prompt: If your device region is Canada and you're dictating in English, Flow may show a one-time "Try Canadian English" toast. Switch adds Canadian English to your language settings; it's skipped if you already have Canadian English selected.

Team welcome variants

You created the team: Copy is framed around your new team ("Your {team} team is ready!"), plus a toast announcing your 2-week Teams trial. "See what's changed" opens the Hub.
You're joining a team for the first time: The same 2-week trial welcome and "See what's changed" CTA.
You're joining a multi-department enterprise: Your 14-day team trial and welcome notifications arrive as soon as you're added to the organization, before you choose a department or team. The team picker that follows determines which team you land on.
You've used a team trial before: Rejoining a team without billing set up gives a toast with a 24-hour Flow Pro grace period message and a "See what's changed" button that opens the Hub.
The team opted out of trials: You see a no-trial notification rather than any trial offer.
Existing personal subscription rolling into team billing: You see a "See what's changed" CTA.
Invite-to-join variant: Invites you to join your team and unlock collaboration features, with an "Accept Invite" CTA that opens the team billing modal. After accepting, you're encouraged to invite your teammates.
Enterprise and App Store subscribers: No welcome variant.

Teammates Added digest email (enterprise admins)

This daily morning email covers everyone who joined the team in the previous 24 hours, however they were added (invite link, domain auto-join, or directory sync). It lists the team name and domain, the number of members added, each new member's name and email address, and whether domain auto-add is enabled. No digest is sent on days when no teammates were added. Each admin can enable or disable it in the admin portal under Settings → Personal, in the Your Notifications section; billing emails are unaffected.

Best practices

Keep all categories on for the first few weeks, then mute Suggestions once you're comfortable.
Keep Announcements on to hear about new Flow features.
Repeat your preferred toggles on each machine you use.
Enterprise admins: keep the Teammates Added digest on to track seat and billing changes as your team grows.

Examples

Muting tips after getting comfortable with Flow

Scenario: You've used Flow for a few weeks and no longer need onboarding suggestions or feature tips.

Action: Toggle off Suggestions in Settings → System → Notifications.

Result: Setup tips and usage suggestions stop; announcements and milestones remain active.

Stopping referral pings and milestones

Scenario: You don't want streak, word-count, or referral-signup notifications.

Action: Toggle off Milestones in Settings → System → Notifications.

Result: Those notifications stop; other categories are unaffected.

Turning off the daily Teammates Added digest

Scenario: You're an enterprise admin who no longer wants the daily email about new team members.

Action: In the admin portal, open Settings → Personal, find the "Your Notifications" section, and toggle off the Teammates Added digest.

Result: The daily email stops. Billing emails and all other notifications are unaffected.

FAQs

Where can I see past notifications?

Click the bell icon to open the notification center, which has "New" (unread) and "Archived" tabs; the filter icon switches between them. The triple-dot menu offers "Mark all as read" and "Archive all," and each notification has its own Archive button.

Can I mute referral notifications without muting word-count milestones?

No. Both share the Milestones category, so muting it turns off both.

Can I mute billing alerts or error messages?

No — these are critical notifications that always appear.

Does muting a category delete past notifications?

No. Muting only prevents new notifications; past ones remain in your notification center.

Can I mute individual notifications instead of an entire category?

No. Preferences are managed at the category level only.

Can I mute team trial and billing grace period toasts?

Yes. They fall under Team updates, so toggling it off in Settings → System → Notifications suppresses them.

I joined a team but got a "24 hours of Flow Pro" message instead of a 2-week trial. Why?

The 2-week team trial is available only the first time you join a team. If you've already used one and are rejoining a team without billing set up, you receive 24 hours of Flow Pro to give your team time to add billing.

I'm joining a multi-department enterprise — when does my trial start?

When you're added to the organization, even before you choose a department or team. Days spent waiting to pick a team count toward the trial, and your billing seat is finalized only when you complete the team picker.

Why does the auto-mute music tip appear when nothing is playing?

On macOS 14.2 and later, Flow checks only other apps for audio playback. On older macOS versions, Flow's own sounds may be counted as audio; updating to macOS 14.2 or later resolves this. Apps that keep an audio stream open while paused may also trigger the tip.

How do notifications work on iOS or Android?

Per-category toggles aren't available on mobile. On iOS, a single Push Notifications toggle in Settings → General controls all push notifications, and a separate "Allow Live Activities" toggle controls Lock Screen and Dynamic Island activity by redirecting you to iOS system Settings. On Android, the notification permission you grant during onboarding controls all push notifications from Flow.

Limitations and notes

Per-category toggles are available on Mac only. Turning the iOS Push Notifications toggle off stops Flow from sending push notifications and redirects you to iOS Settings to revoke the OS-level permission, since iOS does not let apps revoke their own notification permission. The "Allow Live Activities" toggle always redirects to iOS Settings and reflects the OS-level Live Activities permission.
Team updates and Team leaderboard updates are visible only to enterprise users; if your account isn't part of an enterprise organization, neither toggle appears. The Teammates Added digest email is available to enterprise admins only.
During onboarding, most notifications are suppressed regardless of your category settings. Only permission alerts (microphone and accessibility), microphone hardware issues, helper app errors, and onboarding prompts appear.
Critical notifications (see the Important callout above) cannot be muted. Team invites and join requests can be muted under Team updates, and trial-extension reminders under Milestones.
Trial-ending and plan upgrade notifications go only to users on teams that have undergone a billing change — never to members of teams with unchanged active paid billing.
The "Try Canadian English" toast appears only on Mac, at most once, for users whose device region is Canada and who are dictating in English. It cannot be muted.
The auto-mute music tip reflects audio from other apps only on macOS 14.2 and later; on older versions Flow's own sounds may be detected as playback. Apps that keep an audio stream open while paused may be counted as playing on any macOS version.

Still need help?

Reach out to our support team if:

A category toggle isn't muting what it should, or you see notifications you've turned off that aren't on the "always appear" list.
A notification's action button (such as "Recover text" or "See what's changed") doesn't work.
You're on a team with active paid billing and still receiving trial-ending notifications, or you're an enterprise admin still receiving the Teammates Added digest after turning it off.

Include your platform, app version, and the category or notification involved. Visit wisprflow.ai/support to get in touch. Most notification issues are resolved in one reply.