Reset your password or replace an expired setup link
Last updated: October 16, 2026
Available on: Mac, Windows, iPhone and Android. These steps apply to accounts that sign in with an email address and password.
If you forgot your password, or your Set your password invitation link no longer works, use Forgot password? to get a fresh link. A Flow password reset does not change your Google, Apple, Microsoft or company SSO password.
Request a new password link
Use the email address on your existing Flow account; for an organization invitation, use the address your administrator invited. Check the spelling and use your original sign-in method — signing in with a different account does not recover the first one.
Mac or Windows
Desktop password reset happens in your browser.
Choose Sign in via browser in Flow.
Submit your account email with Next.
Select Forgot password? on the password screen. The confirmation reads “Password reset email sent to {email}.”
iPhone
On Reset your password (“Send password reset email”), the address is read-only; go back to change it. Each entry into the reset step requires a fresh verification challenge, and Send reset email stays disabled until it completes.
Choose More options → Continue with Email.
Submit your account email with Continue.
Tap Forgot password? on the password or Verify your email screen.
Complete the verification challenge.
Tap Send reset email. “We sent you a password reset email” appears, and Flow returns to the password sign-in screen.
Android
Only existing, verified email and password accounts reach Forgot password?; unknown or unverified addresses go to sign-up. On Reset password, “We'll send a password reset link to:” shows a read-only address; to change it, use system Back twice (password screen, then email entry). No verification challenge is required.
Choose Continue with Email.
Submit your account email with Continue.
Tap Forgot password? on the password screen.
Tap Send reset link, then follow the emailed link to set your password. Back to sign in returns to the password screen.
Replace an expired link
An expired organization setup link uses this same flow — no administrator resend is needed. When a link has expired, has already been used, or is invalid, the reset page replaces the password fields with an email form. An invalid link can also show password fields first and switch to that form when you submit your new password.
Enter your account email.
Select Send a new link. “Check your email” confirms the request: “If an account exists for {email}, we've sent a new reset link.”
Use the new link promptly. Reset links work once: do not edit the URL or reuse an older message. Some reset pages change the browser address after opening, so open the original emailed link rather than copying that address.
Set your new password
Set the password on the emailed web page; iPhone’s Account screen has no change-password option.
Note: Expect to sign in again on all your devices after resetting. Keep the desktop app open while you finish signing in through the browser. On iPhone, a sign-out you did not start shows a one-time session-expired notice when the sign-in screen next opens.
Open the newest reset email from Wispr Flow and follow its reset link.
Enter matching values of at least 8 characters in New Password and Confirm Password.
Select Reset Password. “Password reset successfully.” confirms completion.
Return to sign-in and use the new password.
Select Open Wispr Flow on the desktop hand-off page after browser sign-in; that page does not open Flow automatically.
If a request or password is rejected
Reset emails are limited to 3 per 30 minutes per email address, including Send a new link requests; if you reach that limit, wait until the window ends. A temporary service problem can also block requests; try again later.
No email arrives
Check spam and junk, and confirm you used the address on your account — a sent confirmation does not guarantee delivery or that a matching account exists.
Send a new link fails
Match the message on the replacement-link form:
“Too many requests. Please wait a few minutes and try again.”: Wait before retrying.
“Please enter a valid email address.”: Correct the address.
“We couldn't send a new link. Please try again.”: Retry; this also covers network errors.
New password rejected
For “Password must be at least 8 characters.” or “Password is too short. Please choose a longer password.”, use a longer password; the first message blocks submission on the page. For “Passwords do not match”, make both fields identical. For “Password cannot contain your email.” or “Please choose a stronger password.”, correct the entry and submit again — you do not need a new email.
Verification challenge fails on iPhone
Retry a failed challenge, and check your internet connection for verification connection errors. “Verification failed. Please try again.” when requesting a reset or verification email means nothing was sent.
“Verification service unavailable. Please try again later.” blocks email sign-in and password reset. Use Go back to leave that screen, then reopen Flow later — choosing Continue with Email again in the same session does not retry. Use another sign-in method only if it belongs to your existing account.
Reset request fails
If an in-app request fails, try the browser at wisprflow.ai/login.
Android: Tap Send reset link again after “Failed to send reset email. Please try again.” For “Too many reset attempts. Please wait a few minutes and try again.”, wait before retrying; this does not always require 30 minutes.
Browser: Select Forgot password? again after “Couldn’t send the reset email. Please try again.” or “We couldn’t verify you’re human. Please try again.”
iPhone: Reset requests can show connection, sign-in-failed or unknown-error alerts. These do not mean your password is wrong; a wrong password produces “Incorrect email or password”.
Sign-in does not finish after resetting
Desktop browser sign-in waits 5 minutes; if it expires, start a fresh Sign in via browser attempt. A late sign-in email link can still complete the original attempt within 15 minutes of starting it, even after Flow restarts. For “Sign-in didn't finish. Please try again.”, restart sign-in.
On Android, a sign-in or verification link opened in the Flow app works for 30 minutes after you requested it; a later tap is refused and you must start sign-in again.
On iPhone, “Couldn't finish signing in” / “We couldn't finish setting up your account on this device. Sign in again to continue.” means your credentials were accepted but sign-in could not finish on the device. Sign in again rather than resetting the password; this also applies to provider and SSO sign-ins.
When you see a different sign-in screen
A named provider: Android’s Existing account, iPhone’s Welcome back and the browser’s provider banner send you to your linked provider, with no Flow password field or reset link. On Android, Back to login returns to the main provider list. If the browser hand-off shows another account, use its Log in with another Google/Apple/Microsoft/SSO account link.
Verify your email: This is account verification, not a reset. Open the verification email or use Resend verification email, limited separately to 3 per 30 minutes per email address and not counted against your reset allowance. On Android, open the verification link within 30 minutes of requesting it in the app, or request it again; on iPhone, complete the verification challenge first.
Create account: Check the address before creating anything — unknown addresses go to sign-up, and unverified accounts go to verification on web or Verify your email on iPhone. If iPhone reports “You already have an account with this email. Sign in to continue.”, it returns to password sign-in, where Forgot password? is available.
Organization restrictions: A password reset cannot bypass required SSO. If you are told your organization manages accounts centrally, ask IT to set up your account, then sign in with SSO.
Network restriction: This is separate from a wrong password. Use an approved network or ask IT. On desktop, Retry restarts browser sign-in after switching networks; staying on an unapproved network returns to the same blocked screen. Sign Out is also available.
Still need help?
If you see “Your password was updated, but we couldn't finish syncing your account. Please contact support.”, your password may already have changed — try the new one first, then contact support.
Contact support@wisprflow.ai, also linked beneath “Need help?” on the reset page, if emails still do not arrive or a fresh link fails immediately. Include your account email, original sign-in method, platform, device, exact error text, and what you tried.
Warning: Never send your password or the reset link itself to anyone, including support.