Sync Flow across your devices
Last updated: October 16, 2026
Available on: Mac, Windows, iPhone and Android. What syncs depends on the data type, platform and account policies.
If your subscription is missing, preferences differ or History looks empty on another device, check your account and the sync rules for that data before changing accounts or buying again.
Set up another device
Sign-in requires internet access, and sync requires both devices to stay signed in and online. You can sign in with Apple, Google, Microsoft, SSO or email/password; on iPhone, Microsoft, SSO and email are under More options, while Google and Apple appear directly.
Install Flow from the downloads page or your phone's app store.
Sign in with the same email and original sign-in method as your first device; desktop sign-in opens in your browser.
Check the browser's Log in as <email> account; if it's wrong, choose Not <email>? Log in with another <provider> account.
Enter the 6-digit code from your email if a Check your email page appears; you then land on Email verified and return to where you started.
Tap Open Wispr Flow after Android browser sign-in; the app does not open automatically.
Confirm the account email and plan match on each device's Account screen.
Note: Email verification keeps you on the same account and team — it is an extra check, not a new account. A new Android phone needs a fresh sign-in; sessions do not transfer through backups or direct device transfer.
If sign-in does not finish
Start sign-in again from the app or page you began on if the verification page says the request expired, was already used, or the code couldn't be sent. You can request another code after 30 seconds, and you get up to five tries at the code.
On Android, finish sign-in within 30 minutes of starting it; a link opened in the app after that is refused. Retry sign-in from the app if you see “Sign-in didn't finish. Please try again.” or “Couldn't open the sign-in page. Please try again.” If Open Wispr Flow does nothing, use the download link in the help text that appears.
On Android, if a Google, Apple, Microsoft or SSO sign-in cannot be completed in the browser, Flow explains why — for example your account belongs to more than one organization, your organization requires SSO, SSO isn't set up for that email, the sign-in expired or was already used, or the server had a problem. Tap Try again to restart the same method (SSO reuses the email you typed), or Use another sign-in method to return to the sign-in options; the back gesture returns there too.
If Android email sign-in is rejected for an account created with another provider, use that original provider. After several attempts, wait a moment before trying again.
What syncs and what stays local
Data | What to expect |
Subscription | On Mac, Windows and Android, subscriptions follow your account; billing stays with the original provider or store. |
Dictionary and snippets | Supported entries sync with your account across your devices. |
Languages and writing styles | Supported preferences sync with your account across your devices. |
Statistics | Total words, words per minute and weekly counts sync; daily counts stay local. |
Shortcuts, microphone and sounds | Set per device; another device will not copy them. |
Dictation history | History lists the dictations recorded on that device. |
Note: On Android, transcripts and audio recordings stay on the phone that recorded them. They are not included in Google cloud backup or device-to-device transfer, so a restored or new phone starts with an empty History. Your settings, dictionary, snippets and styles still come back with your account.
Language and statistics exceptions
On iPhone, a language you have already chosen on the device stays selected; otherwise Flow uses your account's language preference or the device-language default.
Today's count is recalculated on your device and updates immediately, while other account statistics can update at a different time. Streaks come from your account.
If your subscription is missing
Compare the account email and sign-in method on both devices before buying again — a mismatch does not necessarily mean you have two accounts. On Android, restoring a purchase while signed into a different Flow account will not unlock Pro for the account on screen. Turning off auto-renew can leave Pro active until the renewal date, and a Play subscription that becomes inactive can show Free on Android before other devices catch up.
Mac and Windows
Desktop receives plan changes automatically while it is awake and online.
Open Settings → Plans and Billing.
Click the refresh button in the header (tooltip: Click to refresh).
Wait for confirmation or an error before retrying.
Success shows “Your plan is up to date with your account.” Other outcomes leave your plan unchanged:
Not signed in: Sign in to sync your subscription.
Sign-in refresh failed: Retry; read the sign-out warning below before signing out and back in.
Subscription could not load: Nothing changed; retry the refresh.
Subscription could not be confirmed: Current access is kept; this control will not downgrade paid access.
“Please wait a moment before syncing again.”: Wait before clicking refresh again.
Android
Where Android plan controls are available, reopening Flow or the Plan page requests a refresh.
Open the Plan page.
Tap Explore plan if the plan still looks Basic.
If access is already active, “Your plan is up to date.” replaces the purchase screen and refreshes the plan throughout Flow. “Couldn't verify your plan. Try again.” means retry. A store-confirmed Pro purchase unlocks the Android app immediately.
If a tap on the Plan page, Account screen or a dialog does nothing and a message asks you to pause overlays, turn off any screen dimmer or other app drawing over the screen, then try again.
Manage the subscription from the desktop app, the App Store on your iPhone or iPad, or the purchasing device; a Manage your Google Play subscription link appears for a Play subscription. Google Play changes appear after Flow refreshes the purchase information.
App Store purchases
For an App Store purchase, check your Apple subscription and the Flow account linked to it — see Restore a missing mobile subscription.
Quit and reopen Flow if the plan still looks stale.
If words or preferences are missing
Dictionary and preference changes can take several minutes or longer; five minutes is not a guaranteed maximum.
Warning: If you edit the same preference on two devices before both are up to date, one version can replace the other. Make a change on one device and confirm it arrives on the other before editing it elsewhere.
Add a test dictionary word on one device.
Wait a few seconds after unlocking a computer for sync to resume.
Open Dictionary on the other device to confirm the word arrived.
Restart Flow and reopen Dictionary if the word still has not arrived.
If a sync-related setting is managed by your organization, ask your administrator to change it; a setting you turned off yourself, without a policy lock, can be turned back on.
Before signing out or deleting an account
Warning: Save local transcripts before signing out. Desktop sign-out deletes local transcripts, dictionary entries, notes and images, meetings, shared notes, calendar events and instruct history; account-synced content reloads, but local-only history may not return. Android sign-out permanently deletes that device's transcripts and audio with no local undo, and switching to a different account deletes the previous account's transcripts and audio.
Finish and save any meeting-summary edits before signing out; unfinished edits are discarded. Automatic session expiry does not perform this wipe: desktop keeps local data, and signing back into the same Android account preserves local history. Desktop Settings → Account also has a separate delete all transcripts action that does not require signing out.
Warning: Account deletion immediately cancels live Stripe subscriptions without a refund. Request any refund separately through support. Do not revoke a BAA to troubleshoot sync — review the implications with your administrator first; signing out does not revoke it.
Signing back in can cancel a pending deletion, but only for a limited time after you request it; if it does not restore your account, contact support. Before deleting an organization account, a sole admin must assign another admin, and a paying admin must transfer payment responsibility to another admin.
Still stuck?
Contact support if the plan remains wrong after refreshing and reopening Flow, or the dictionary test still fails. Accounts cannot be merged; if you hold subscriptions on two accounts, contact support before deleting either.
Include the email address on each account, the platforms and devices involved, the exact data or plan that differs between devices, and the steps you tried.