Notetaker for Enterprise: FAQ

Notetaker has already launched. Why can't we turn it on for our organization?

Notetaker relies on cloud processing, which Enterprise zero-data-retention settings are designed to prevent. We are building an Enterprise version with the required architecture, admin controls, and updated contract terms. Your account team will let you know when it is available.

When will Notetaker be available for Enterprise?

No later than September 2026. We will share the exact launch date closer to release.

Why is Enterprise launching later, and can we get early access?

We are refining Notetaker with Free and Pro users while building the security, administration, retention, and consent capabilities Enterprise organizations need to deploy at scale. A limited design partner program is underway — ask your account team whether your organization can participate.

Is Notetaker turning on for everyone, or only certain plans?

Notetaker is fully supported on Free and Pro. The Wispr team can also grant access to specific Business-plan accounts. Enterprise organizations are not included in the current rollout.

I'm on a Business plan and see a blocked screen in the Notetaker tab. How do I get access?

Business-plan accounts see the Notetaker tab blocked by default. Contact your account team to request access, which the Wispr team can grant to your account, organization, or email domain without an app update.

Once granted, the block screen no longer appears. The Notetaker tab may appear briefly blank for a few seconds while the app confirms your access; this resolves on its own.

Is Notetaker HIPAA-compliant? Can we use it under our BAA?

Not yet. If your organization has a signed BAA with us, Notetaker is not available on your account today; regular dictation is unaffected. A HIPAA-compliant version is in development, and we will update customers when it is ready.

What happens to our meeting audio and transcripts? Is anything used to train AI models, and how long is data kept?

Audio is temporarily held to generate and refine transcripts and to support resuming meetings, then automatically deleted. Transcripts are retained so you can access your meeting notes.

We never use your meeting content to train our AI models without your consent. Admin controls for organization-defined retention and deletion policies are in development for Enterprise availability.

What security certifications and admin controls does Notetaker have?

Wispr Enterprise includes SAML SSO, SCIM, audit logs, MDM support, and domain management, with no extra charge for SSO.

We hold ISO 27001:2022 certification and a SOC 2 Type I report; a SOC 2 Type II observation period is underway. The SOC 2 Type I report, DPA, and related documentation are available under NDA through the Wispr Trust Center.

These protections are being extended to Notetaker, including Notetaker-specific audit logs and additional administrative controls.

Will meeting participants be notified that Notetaker is recording or transcribing them?

No. Notetaker captures audio on your device rather than joining the call as a visible bot, so participants see no "joined the meeting" notice. Tell participants before you start recording or transcribing any video call, in-person meeting, or phone call.

Recording and consent laws vary by state and country; check with your legal team if you are unsure what applies. Settings that let organizations require automated participant notices are in development for Enterprise availability.

Will admins be able to control who in our organization can use Notetaker?

Yes. Enterprise administration rolls out in stages: first an organization-wide on/off control, then granular controls for specific teams or groups. Your account team will share the available controls before your organization enables Notetaker.

Our users are seeing a Notetaker introduction prompt or tooltip in the app. Can that be disabled for our organization?

Enterprise and HIPAA-covered accounts are automatically excluded from Notetaker in-app prompts, so users on an Enterprise plan or under a signed BAA will not see the introduction modal or guided-tour tooltip.

Users on plans where Notetaker is blocked also will not see the meeting transcript retention banner on the home screen or the matching notification after a dictation. These prompts appear only for accounts with Notetaker access.

Can the MCP integration access our employees' dictation history?

No. The Wispr MCP integration exposes only Notetaker content — meeting notes, summaries, and briefs — and has no access to dictation history. Connect Notetaker to AI apps such as ChatGPT or Claude from Settings → MCP.

If Notetaker is included on Pro, why should we pay for Enterprise?

Pro gives individuals and small teams Notetaker's core capabilities. Enterprise adds centralized administration, security and compliance controls, user provisioning, policy management, auditability, deployment support, and a dedicated customer success partner.

What will Notetaker cost for Enterprise?

Enterprise pricing and packaging are not finalized. Your account team will provide pricing once those decisions are complete.

Does the Free plan have a limit on how many meeting notes I can create?

Yes. Free plan users have a weekly cap on meeting notes. Notetaker notifies you when one recording remains and blocks new recordings once you reach the cap until it resets.

The Notetaker page in the app shows your remaining notes and the reset date (based on the UTC week). Upgrade to a paid plan for higher limits directly from that banner or the notification.

Which platforms and calendars does Notetaker support?

Notetaker supports Mac, with connectors for Google Calendar, Gmail, and phone calls. Windows support is not yet available for regular users. Mobile, Outlook, and Microsoft Calendar support is planned; we will share availability as each is ready.

Can we migrate our existing notes from Granola, Otter, or Fireflies?

You can import notes from Granola today. Otter and Fireflies imports are in development. Until then, use Notetaker alongside your current tool without losing access to existing notes.

Why can't we see our Notetaker usage data in the admin dashboard?

Organizations with local data controls enabled may not see complete Notetaker usage analytics in the admin dashboard. A fix is in progress; meanwhile, your account team can provide available usage and adoption data directly.