How to leave a team or enterprise, and what happens to your Flow Pro
Available on: Mac desktop (Settings → Team). On iOS your team benefits apply, but there is no team management screen.
If you were added to a company team unexpectedly or want to pay for Flow Pro yourself, get removed before starting an individual subscription. Domain auto-add and directory sync can add you without an invitation.
How to leave a team or enterprise
There is no self-serve way to leave on any platform — an admin, your IT team, or Wispr support must remove you.
Important: Removal ends team access immediately but does not delete your account. After an admin or Wispr support removes you, self-serve rejoining, invite links and domain auto-add are blocked until a fresh admin invitation. Turning auto-add off first is not required.
Teams without directory sync
Ask a team admin to follow these steps:
Open the Admin Portal → Usage → Team members.
Click your name.
Open the ⋯ More actions menu and choose Remove.
Click Remove in the Remove {name}? dialog.
If your organization uses directory sync
The Admin Portal shows that user management is controlled by your identity provider, and that users must be added or removed there. Removal and revoke-invite controls in the portal, and invite/approval controls on desktop, are unavailable.
Ask your IT team to remove your Wispr Flow access in your identity provider.
Contact Wispr support if IT cannot make that change; support can remove members despite the directory-sync restriction.
These organizations are managed by directory sync, not domain auto-add, so the directory can add you again until IT removes your access. Directory-based removals do not block rejoining.
If a removal cannot go through, the Admin Portal shows the reason in the Remove dialog and on the Team list — for example that you are the last admin or the last billable member. An admin also cannot remove their own account, and support cannot bypass these two restrictions.
Warning: If you are the organization's only admin and billable member, contact support about disbanding it instead. Disbanding removes all members and pending invitations and join requests; the standard cancellation is immediate, without a refund.
Confirm removal
Open Settings → Team.
Click the refresh button if the old team membership still appears.
Flow updates without reopening, but a loading state, the old organization, or a connection error can keep the previous membership visible until the refresh succeeds. Once removal is confirmed, the old team no longer appears. If it remains after refreshing, contact support before subscribing.
What happens to your personal Flow Pro
Joining a team with live billing cancels an active personal Stripe subscription — it does not pause it — whether you joined yourself or were added automatically, unless that same subscription funds the team. Access then comes from the team plan, with an automatic prorated refund of any unused amount due.
Exception | What happens |
No live team billing, or you are still choosing a team. | Your personal subscription stays unchanged. |
Your personal subscription is overdue. | Stripe continues payment retries instead of cancelling it, and the team-trial fallback applies. |
You have a separate personal trial, such as a referral trial. | It is preserved or lengthened; only a trial tied solely to the cancelled subscription is cleared. |
Important: Leaving does not restore your old personal subscription; resubscribing is a new purchase. Do not buy a second subscription while you are still on the team plan, and do not create a new account to get around team membership. Get removed first, then subscribe.
Open Settings → Plans and Billing after confirming removal.
Check your current plan and renewal or cancellation date.
Buy a new individual plan if your previous subscription was cancelled and you want Flow Pro.
Until you resubscribe, your account drops to Flow Free; the desktop account menu shows your remaining words for the week. Your old seat stays reusable for the current billing period, and unless the organization preserves contracted seats, an unused seat is removed at the next cycle and is not charged.
If you may be paying for the team
If the team had no billing set up when you joined and you were already a Pro subscriber, you may have become the team's payer. Check Settings → Plans and Billing, and contact support if your card is funding a team you don't want to pay for.
Work-email restrictions after leaving
Only your admin or IT team can change these.
SSO and organization sign-in restrictions
With organization-wide SSO enforcement and live billing, sign in through your company's identity provider. Email-and-password, Google, Apple and Microsoft sign-ins, and new email-and-password signups, are blocked: “Your organization requires SSO login”.
Directory-managed domains separately block signups and password-email flows: “Your organization manages accounts through directory sync. Contact your IT admin.” With live billing, an organization can also block company-domain nonmembers from signing in, independently of auto-add.
An account on your work email cannot operate independently of the organization while enforcement is on. For a personal subscription your employer does not control, use a personal email address — that is a separate account, and no data carries over.
Domain auto-add settings
Domain auto-add can add a matching company-email account as a new billed seat. “Auto-add all future @domain users” is checked by default when a team is created on desktop with an available company domain, and it cannot be edited on desktop afterwards. To turn it off later, ask an admin to use the Admin Portal, or contact support.
If your domain is verified and linked to the organization
A company domain claimed by an organization cannot be used for another team, and Wispr support handles domain linking and removal at the organization's request. You can still hold an individual subscription on a verified domain once you are removed and auto-add is off. Public email domains cannot be claimed, so personal-mail accounts are never subject to domain auto-add.
Your data and account
Your personal dictionary, snippets, notes and settings stay on your account. Team and shared dictionary entries and team snippets become unavailable; you cannot create, import, edit or delete shared entries. Transcript history is stored locally on each device and does not sync.
Warning: On Android, signing out deletes all transcripts on that device.
Can I change my email or delete my account instead?
Account email addresses cannot be changed after signup. Account deletion is blocked if other members would be left without an effective admin, or if you are the paying admin behind live team billing; for a sole-member admin, deletion disbands the organization and schedules its live subscriptions for cancellation.
Warning: Using a different address means a new, empty account — transcripts, dictionary, snippets, notes and referral history do not transfer. Cancel any subscription on the old account first.
Still need help?
Contact support@wisprflow.ai if:
You need to be removed and your admin or IT team cannot do it.
Your old team membership still appears after refreshing.
You see both an individual charge and a team seat — we will correct the overlap.
Include your account email, your organization's name, your platform and what you tried.
Need a hand?
Reach the Flow team and we’ll help you get unblocked.