VAT, GST & tax on Wispr Flow invoices

Last updated: October 2, 2026

Available on: Mac, Windows, iOS, Android, Web (admin.wisprflow.ai)

Need VAT or GST details for your finance team? Enter your tax ID (VAT / GST / ABN) in the tax ID field at Stripe checkout, or contact support afterwards and we will add or update it on your active subscription. The change applies to your next invoice; invoices already issued are not changed.

Tax and regional pricing

Wispr, Inc. is a US-based company. The price shown at checkout is the final amount charged: we do not add VAT, GST, or other local sales tax, and we do not collect it on your behalf. No tax line appears in any Flow purchase or plan screen.

The price and currency shown at checkout are determined by your location, not chosen in the app. Each currency has its own list price, so a local price is a region-specific price rather than a converted or tax-adjusted US dollar amount.

You or your organization's finance team handle tax reporting, reclaim, and remittance in your country.

Add business details and PO numbers

Note: Team and Enterprise accounts: Contact support from an enterprise admin account or the billing owner email shown in team settings.

Send support your company name, company address, and billing email or phone. Support adds them to your billing record, and they appear on all future invoices, not on invoices already issued.

Invoice status

Available changes

Draft

Support edits the existing invoice, including adding a PO number in its “PO Number” field.

Unpaid, finalized subscription

Business-detail changes require cancelling and recreating the subscription.

Unpaid, finalized non-subscription

Support adds a PO number through a revised invoice, voiding the original when the revision is finalized.

Paid

Paid invoices cannot be revised or reissued.

Voided, uncollectible or deleted

These invoices cannot be edited.

Important: When support recreates a subscription, Stripe emails a new invoice and voids the original after the replacement is finalized. The original is never re-billed, so you are not charged twice. You may also receive a notice that the original invoice was voided.

Get your invoices

Where you bought the subscription determines where invoices come from:

  • Desktop / web — Pro, Student and Trial plans, except App Store purchases: Invoices live in the billing portal, opened from Manage subscription in Plans & Billing settings; there is no in-app invoice list.

  • Team, Enterprise and Growth plans: Select Manage billing instead of Manage subscription to open the web admin billing portal.

  • Free / Basic and non-subscribed accounts: There is no Manage subscription entry in Plans & Billing; the billing portal route is available only to paying or trialing subscribers.

  • iOS / App Store: Get invoices and receipts from Apple — your Apple ID subscription history or Apple's emailed receipts. App Store subscribers' Pro and Student cards show Manage via Apple instead of a manage or billing button, so invoices and receipts are not reachable from desktop Plans & Billing.

  • Android / Google Play: Subscriptions bought in the Android app are billed by Google Play; get invoices and receipts from Google Play.

Note: Apple and Google Play manage subscriptions purchased through their stores. Wispr cannot process refunds or subscription changes for those.

For step-by-step instructions, see Manage billing, invoices and cancellation.

FAQs

Do you provide a W-9?

Yes. Contact support and we'll send our current W-9, which includes our EIN. It's the only tax document we issue.

My organization is tax-exempt (education / nonprofit). How does that work?

Because we don't add tax to the subscription price, there is no tax line for an exemption certificate to remove, and you pay the same amount either way. Contact support if your finance team needs our business details.

Can EU customers pay an invoice by bank transfer?

EU customers can request an invoice payable by bank transfer only if neither they nor their organization already has active billing. It includes a hosted invoice link and a “Payment Method: Bank Transfer” field. For EUR invoices, the amount is converted at a live exchange rate.

Still need help?

For anything tax or invoice related, contact support with your account email and what you need. Include your platform, device, and any billing steps you've already tried.

  1. Open support: Desktop: Help (sidebar) → Talk to support; iOS: menu → Talk to Support → Report an Issue tab.

  2. Select Billing as the request type (Desktop: Request Type dropdown).