How do I download my Wispr Flow invoices?

Last updated: April 30, 2026

Available on: Mac, Windows, iOS, Web (admin.wisprflow.ai)

Need a copy of your Wispr Flow invoice for accounting or expense reports? You can download invoices from the Stripe billing portal or the admin portal in under a minute. The right path depends on your plan type.

How to download invoices

Individual Pro subscribers

Follow these steps if you subscribed to Flow Pro through Stripe on desktop or web.

  1. Open the Wispr Flow desktop app, click the Flow icon in your menu bar, then click Settings.

  2. Click Plans and Billing in the Account section of the sidebar.

  3. Click Manage subscription to open the Stripe billing portal in your browser.

  4. Find the invoice you need under Invoice History and click to download the PDF.

Note: If you subscribed through Apple on iOS, you'll see "You can manage subscription via Apple" instead of a Manage subscription button. Apple handles invoicing for these purchases — see the iOS FAQ below.

Team and Enterprise admins

Follow these steps if you're an admin or superadmin on a Team or Enterprise plan.

  1. Open the Wispr Flow desktop app, click the Flow icon in your menu bar, then click Settings.

  2. Click Plans and Billing in the Account section of the sidebar.

  3. Click Manage billing to open the Wispr admin portal at admin.wisprflow.ai/app/settings/billing.

  4. Open the billing section to view and download invoices.

Note: Admin or superadmin permissions are required. Non-admin team members will get an access denied error in the admin portal — contact your team admin through the Team settings page instead.

Tip: The Plans and Billing page also has a Contact us link that opens an email draft — to support@wisprflow.ai for individual subscribers, or enterprise@wisprflow.ai for Team and Enterprise accounts.

FAQs

I don't see "Manage subscription" or "Manage billing"

What appears on the Plans and Billing page depends on your plan and subscription method:

  • Team or Enterprise admin: Manage billing opens the admin portal. Admin or superadmin role required.

  • Enterprise IT Admin: Manage billing is available, but dictation is not. IT Admin seats are not billed.

  • Individual Pro (Stripe): Manage subscription opens the Stripe billing portal.

  • Free or Basic user: You'll see Upgrade for unlimited words. There are no invoices on a free plan.

  • Trialing individual: You'll see Upgrade to Pro.

  • Trialing team without billing set up: You'll see Add billing info (or Explore Plan on iOS).

  • Subscribed through Apple: You'll see "You can manage subscription via Apple."

  • Team or Enterprise on iOS: You'll see your seat count and a prompt to manage from the desktop app.

I subscribed on iOS — how do I get my invoices?

  • Subscribed through Apple: Your invoices come from Apple, not Wispr. Check your Apple ID purchase history or email receipts from Apple. To manage the subscription, go to your iPhone's Settings → Subscriptions, or use the Cancel/Resubscribe button on the iOS Plan screen.

  • Subscribed through Stripe: Open the desktop app and go to Settings → Plans and Billing → Manage subscription. The "Go to the desktop app to manage plan" button on iOS is not yet functional.

  • Team or Enterprise users on iOS: The manage plan button is not yet functional. Open the desktop app to manage billing, or use the Contact Us link below your plan card.

The invoice won't download

Refresh the page or try a different browser. If the download still fails, contact support with your account email.

The Stripe portal won't open or I see an error

If you see "Unable to open checkout" or "There was a problem opening the payment page," quit and reopen the app, then try again. If the error persists, click Contact us in the error notification or reach out to support with your account email.

How do I change who has the IT Admin role?

Admins can assign or change the IT Admin role via the role dropdown on the Team page in the admin portal. Promoting a member to IT Admin removes their Flow dictation access; demoting them restores it and counts them toward paid seats.

Still need help?

Reach out to our support team if:

  • You're not an admin but need a copy of an invoice and can't reach your team admin.

  • An expected invoice is missing from the Stripe billing portal or admin portal.

  • You subscribed through Apple and need help locating your receipt.

To contact support, open the app, click Help in the sidebar, click Talk to support, select Billing from the Request Type dropdown, then describe your issue and submit. Include your account email and a screenshot if relevant (max 10 MB).

Note: On iOS, open the app, tap the menu, tap Talk to Support, select the Report an Issue tab, then choose Billing as the request type.

Tip: If you need a billing discount (education, student, non-profit, military, senior, or accessibility), select Billing as the request type — a Discount Request option will appear. You'll need to attach a verification document.