How do I download my Wispr Flow invoices?

Individual Pro subscribers

Use this if you subscribed to Flow Pro on desktop or web.

1. Open the Wispr Flow desktop app and click Settings in the sidebar.

2. Click Plans and Billing under Account.

3. Click Manage subscription to open the billing portal in your browser.

4. Find the invoice under Invoice History and click to download the PDF.

Team and Enterprise admins

Use this if you're an admin or superadmin on a Team or Enterprise plan.

1. Open the Wispr Flow desktop app and click Settings in the sidebar.

2. Click Plans and Billing under Account.

3. Click Manage billing to open the Wispr admin portal at admin.wisprflow.ai.

4. Open the billing section to view and download invoices.

Subscribed through Apple (iOS)

Apple — not Wispr — issues receipts for App Store subscriptions.

1. Search your email for receipts from Apple.

2. Or visit reportaproblem.apple.com and sign in with your Apple ID to view purchase history.

3. Manage the subscription in your iPhone's Settings → [your name] → Subscriptions.

I administer a team, but I pay for Pro myself — where are my invoices?

If you created or administer a team but your own Flow Pro subscription is billed to you personally, your invoices are in the billing portal, not the admin portal.

• Your personal Pro invoices: follow the "Individual Pro subscribers" steps above and open Manage subscription.

• Team invoices: these appear in the admin portal only once the team itself has an active paid subscription. If your team has never been billed, its billing section is empty even though your personal invoices exist.

An empty billing section in the admin portal does not mean your invoices are missing. Check the billing portal first.

I don't see "Manage subscription" or "Manage billing"

Plans and Billing shows different controls depending on your plan and how you subscribed:

• Free or Basic: Upgrade to Pro and your remaining weekly word count; free plans have no invoices.

• Trialing individual: Days remaining and Upgrade to Pro; paid trials show Manage subscription and Explore features.

• Trialing team: "Add billing info" until billing is set up; after that, the trial end date plus Manage and Explore (Enterprise omits the summary line).

• Subscribed through Apple: Desktop shows "You can manage subscription via Apple"; iOS shows Cancel or Resubscribe, which opens Apple's subscription sheet.

• Team or Enterprise on iOS: Your seat count and a prompt to manage from the desktop app.

• Team members: Upgrade and billing actions route through your team's billing flow, not a personal checkout.

• Orphaned users: If your org allows joining, a Join team / Request to join card replaces billing controls.

My payment failed / I see a Payment past due banner

Click Update payment in the banner to open the payment summary and update your card. This banner appears only for individual (non-team) subscriptions that are past due.

My Pro card shows "Contact support about your subscription" instead of a price

Your subscription is on a custom or legacy price the app can't resolve. Contact support for invoice details.

I subscribed on iOS — how do I get my invoices?

It depends on how you paid:

• Through Apple: See "Subscribed through Apple (iOS)" above.

• Individual subscriber: Open the desktop app and go to Settings → Plans and Billing → Manage subscription.

• Team or Enterprise: Manage billing in the desktop app, or use the Contact us link below your plan card.

I canceled my Flow Pro subscription — why does the card still show "Renews"?

The card should read "Cancels {date}". If it still shows "Renews," click the refresh icon in the Plans & Billing page header to force a sync; a successful sync shows "Sync up to date". If that doesn't work, close and reopen the app.

I canceled my subscription — when does it actually end?

Paid features continue until the end of your current billing period, with no further charges. Your card shows "Cancels {date}" with that period-end date. On iOS, a canceled plan card shows "Plan ends soon" or "Plan ends in N days".

Can I add a promo code?

If you're not already fully subscribed, an "Add promo code" section appears below the plan cards on Plans and Billing. Enter the code and click Apply; remove an applied code with the X.

Where is the Monthly/Annual billing toggle?

It appears in the Plans and Billing page title row while plan purchase cards are visible. It hides after you click "Select plan" on a Growth or Enterprise plan (and returns if you go back), and does not appear if you're already on a paid Pro, Growth, or Enterprise plan.

I got an email about my Wispr payment — is it legit?

Receipts, payment confirmations, and card-expiry notices for individual subscriptions come from our third-party payment processor, not directly from Wispr. To verify one, check that it was sent to the email address on your Wispr Flow account and that the amount and date match a charge you'd expect from your Flow Pro subscription.

The invoice won't download

Refresh the page or try a different browser. If it still fails, contact support with your account email.

The billing portal won't open or I see an error

If you see "Unable to open checkout" or "There was a problem opening the payment page," quit and reopen the app, then try again. If the error persists, click Contact us in the error notification or contact support with your account email.