Flow plans and what's included

Deciding between Free, Pro, and Enterprise? Compare what each plan includes, who it's built for, what it costs in your currency, and how to switch.

What it is

Flow's three plans determine how much you can dictate, which features you can access, and whether you can manage a team. Every plan uses the same voice-to-text engine, so transcription accuracy is identical across tiers.

Plans at a glance

• Free: Core voice-to-text with a weekly word limit, in 100+ languages on Mac, iOS, and Android. Best for trying Flow and light usage.

• Pro: Everything in Free, plus unlimited dictations, more meetings kept for longer, advanced AI thinking models, early access to new features, priority support, and centralized billing and user management. Built for people who dictate frequently or need team features.

• Enterprise: Everything in Pro, plus SOC 2 Type II, ISO 27001, a HIPAA-ready BAA, SAML SSO, SCIM, audit logs, MDM, domain management, free IT Admin seats, volume discounts, advanced usage analytics, team-wide opt-out of model training, and dedicated support.

When to use each plan

• Start with Free to confirm Flow fits your workflow before upgrading.

• Upgrade to Pro if you regularly hit the weekly word limit or need unlimited dictations, longer meeting retention, or advanced AI models.

• Choose Enterprise if you need dedicated support, advanced admin and security controls, usage dashboards, full Leaderboard access, IT Admin seats, SAML SSO, SCIM, or a HIPAA BAA.

How it works in Flow

Overview

Manage your plan in Settings → Plans & Billing. Free users see the plan comparison table when close to their weekly word limit; Pro and Enterprise subscribers see a plan card with renewal details and subscription management options.

Key behaviors

• Plan changes: Upgrades take effect immediately; downgrades take effect at the end of your current billing cycle. The comparison table labels your active plan "Current plan."

• Renewal and cancellation dates: The Plans & Billing card shows "Renews {date}" for active Pro subscriptions, or "Cancels {date}" — the last day of Pro access — if you've scheduled a cancellation. In the Enterprise admin portal's "Upcoming charges" card, "Renewal date" is when the current subscription period ends, not when the invoice payment is due; canceled Enterprise subscriptions show no renewal date and a zero upcoming charge.

• Managing your subscription: iOS subscribers see "Manage via Apple," since Apple handles their subscription. Team and Enterprise admins see "Manage billing"; individual Pro users see "Manage subscription."

• Promo codes: Non-subscribed users can enter a promo code on Plans & Billing. Codes grant free trial days (up to 365), not percentage discounts.

• Billing prompts: Pro monthly subscribers see a "Save X with annual" button showing the annual savings amount. Individual Pro users with an overdue payment see a "Payment past due" banner.

• Trial banners and summary: During a trial, a banner shows days remaining with options to add billing info or upgrade. On the last day of the trial and during the post-trial grace period, Flow shows a recap of your Pro feature usage with options to continue with unlimited access or return to the Free limit.

• New desktop signups — Free with bonus words: Qualifying new desktop users start on Flow Free instead of a Pro trial and receive a one-time bonus of 8,000 extra words during their first week (raising the weekly cap to 10,000) when they first reach the standard limit. Users who signed up with a referral, promo code, student discount, or enterprise/team plan, or who were granted a trial by support, keep their trials as normal.

• Free plan limit messaging on desktop: For new desktop Free users without a trial, words-remaining information and the Free plan card in Settings → Plans appear only when you are close to your weekly word cap or have previously hit it.

• Team trial: Creating a new team — during desktop onboarding or from Settings afterward — grants the creator a 14-day team trial, even if they started on Free. Joining an enterprise that already has billing set up also grants the 14-day trial. If your team trial was already used and you rejoin a team without billing, you get a 24-hour grace period for an admin to add a payment method. Members joining enterprises that have disabled the team trial become billable immediately.

• Upgrade routing for team members: Team members clicking "Upgrade to Pro" go to the team billing screen so payment covers all seats; solo users and team admins go to the standard personal checkout.

• Upgrade welcome modal: When a team admin upgrades your seat to Pro or Enterprise on desktop, a modal appears with your plan badge and launches a guided tour of Team Insights.

• Insights tabs and Leaderboard access: Insights has three tabs — "Your Usage" (Total Words card with desktop/mobile breakdown), "Your Voice," and "Leaderboard." Your Usage and Your Voice are accessible on all plans; only Leaderboard has locked or limited states by plan. Enterprise admins also see a "See Team Usage" button that opens the Admin Portal.

• Leaderboard for Pro Team users: Your own stats are visible; other members' numeric stat columns are blurred (names and ranks remain visible) with an "Upgrade to view" tooltip on hover. Admins can hide the leaderboard entirely via team settings.

• Enterprise IT Admin seats: IT Admin seats don't include desktop app access and never count toward paid seats. Signing in shows a blocking screen with two options: sign out, or open the Admin Portal to change your seat type.

• Seat breakdown: The Plans & Billing card shows mixed-state seats as "70 active · 6 trialing," or just the seat count (e.g., "70 seats") when no members are trialing. The Team page in Settings shows a banner like "70 active · 6 trialing · 2 invited · 1 IT Admin," listing only non-zero categories.

• Pending enterprise members: If you were added to an enterprise via your email domain but haven't selected a team, you're held at the team selection screen until you choose. You won't be treated as a Free user during this step.

• Leaving or losing access to an enterprise: If your team is disbanded or its trial expires and you're removed from the enterprise, Flow updates your account state automatically on desktop so you can purchase an individual Pro plan. "Rejoin your team" appears only when rejoining is possible.

Global and regional pricing

Flow is available worldwide with no country-based billing restrictions, and prices are localized into 24 currencies. Your currency is selected automatically at checkout from your billing country and can't be changed manually. Denmark, Norway, and Hungary are billed in EUR; countries with no supported local or regional currency are billed in USD at standard rates.

• The Free plan displays as $0/mo, or the equivalent in your local currency (€0/mo, ₹0/mo).

• Annual pricing is about 20% less than 12 months of monthly billing.

• Existing subscribers keep the price and currency they originally signed up with.

Localized prices per currency (monthly / annual):

FAQs

Limitations and notes

• The Free plan's word limit resets weekly. Some new Free users see a 2,000-word soft cap and 5,000-word hard cap on desktop, and 1,000 words per week on iOS (1,500 hard cap). On iOS, a warning card appears at the top of the statistics carousel as you approach the limit; at the hard cap, Flow slows down until the next reset.

• Pending enterprise members — auto-added via email domain but not yet assigned to a team — are held at the team selection screen and are not subject to the Free word cap.

• Full Leaderboard access, showing all team members' stats, is available on Enterprise plans only.

• The upgrade welcome modal, trial celebration screens, Team Consolidation screen, and trial end summary appear on Mac desktop only.

• Trial celebration screens are shown only to users eligible for a new trial. Users on team billing — including users rejoining a team and existing enterprise members — see the Flow Pro Teams trial screen or go directly to team onboarding.

• The Team Consolidation screen is available only to eligible accounts.

• The trial end summary is rolling out gradually, so not all eligible users see it, and the experience varies by cohort (solo vs. team, high-usage vs. low-usage).

• The "Cancels {date}" label applies to individual Pro subscriptions only; Team and Enterprise plan cards are unaffected.

• Team members invited during onboarding are added with the Member role, not Admin.